Junior Customer Support Representative

Lisbon - Portugal

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities:

Provide customer support via phone email and chat.
Address customer concerns and provide effective solutions.
Follow company guidelines to ensure high-quality service.
Escalate complex issues when necessary.
Maintain accurate records of customer interactions.

Requirements:

Fluent in Spanish (written and spoken).
Basic English skills for internal communication.
Previous customer support experience is a plus but not required.
Strong problem-solving skills and customer-oriented mindset.
Availability to work in a 24/7 rotational shift system including nights and weekends.
EU citizenship or a valid work permit for Portugal.

What We Offer:

Relocation Support to help you settle in Lisbon
Competitive salary & allowances
Career growth opportunities in an international company
A dynamic and multicultural work environment

Key Responsibilities: Provide customer support via phone email and chat.Address customer concerns and provide effective solutions.Follow company guidelines to ensure high-quality service.Escalate complex issues when necessary.Maintain accurate records of customer interactions. Requirements: Fluent i...