Senior Compliance Associate, Incident Management

About the Role

Were hiring a Senior Compliance Associate Incident Managementto reimagine and lead the design of a modern incident response this strategic role youll build and operationalize a best-in-class compliance incident response function that not only identifies and remediates regulatory issues but also helps prevent them through systemic improvements.

Youll work across Compliance Risk Operations Product and Engineering teams to ensure incidents are captured assessed escalated and addressed effectivelywith a focus on root cause investigation reporting and sustainable remediation. This is a unique opportunity to build and own a foundational compliance function that supports Chimes mission to enable financial progress for everyday Americans.

The base salary offered for this role and level of experience will begin at $146610.00 and up to $207700.00. Full-time employees are also eligible for a bonus competitive equity package and benefits. The actual base salary offered may be higher depending on your location skills qualifications and experience.

In this role you can expect to

• Design and implement a comprehensive Compliance Incident Response program that enables early detection assessment and resolution of regulatory or control breakdowns.
• Oversee intake and triage of compliance-related incidents including scoping classification impact assessment and stakeholder coordination.
• Lead root cause investigations for incidentspartnering cross-functionally to uncover underlying drivers and drive meaningful lasting fixes.
• Develop reporting mechanisms and metrics that surface trends track resolution progress and inform leadership and governance forums.
• Collaborate with stakeholders across Compliance Legal Product Engineering and Operations to ensure aligned timely response and remediation efforts.
• Integrate incident findings into broader compliance risk management processes (e.g. issue management internal controls training monitoring).
• Continuously improve the incident response playbook workflows and toolingadopting automation and scalable systems where possible.
• Ensure readiness for regulatory inquiries and audits related to incident management and remediation.

To thrive in this role you have

• 8 years of experience in compliance risk management or internal auditpreferably in fintech banking or other regulated financial services.
• Demonstrated experience designing or managing incident response issue management or problem management programs.
• Strong understanding of regulatory frameworks impacting consumer financial products including UDAAP Reg E Reg Z FCRA and state-level requirements.
• A track record of leading cross-functional investigations and driving resolution of complex issues with regulatory or operational impact.
• Deep analytical skills with an ability to identify root causes and propose structured risk-based remediation strategies.
• Experience building dashboards reports or tracking systems to manage incident workflows and monitor performance.
• Excellent written and verbal communication skillsyou can clearly explain risk concepts and investigation outcomes to technical and non-technical audiences.
• A systems thinker with a bias toward actionyou care about getting to the root of problems and fixing them for good.
• A collaborative and adaptable mindsetyou thrive in a fast-moving environment and work well with partners across disciplines.

#LI-Hybrid #LI-MM1

A little about us

At Chime we believe that everyone can achieve financial progress. We created Chimea financial technology company not a bank*on the premise that core banking services should be helpful easy and free. Through our user-friendly tools and intuitive platforms we empower our members to take control of their finances and work towards their goals. Whether its starting a savings account purchasing a first car or home launching a business or pursuing higher education were proud to have helped millions unlock their financial potential.

Were a team of problem solvers dreamers and builders with one shared obsession: our members. From day one Chimers have worked tirelessly to out-hustle and out-execute competitors to bring our mission to life. Their grit and determination inspire us to work harder every day to deliver the very best experience possible. We each bring an owners mindset to our work refusing to be outdone and holding ourselves accountable to meet and exceed the highest bars for our teams our company and our members.

We believe in being bold dreaming big and taking risks while also working together embracing our diverse perspectives and giving each other honest feedback. Our culture remains deeply entrepreneurial encouraging every Chimer to see themselves as stewards of our mission to help everyday Americans unlock their financial progress.

We know that to achieve our mission we must earn and keep peoples trustso we hold ourselves to the highest standards of integrity in everything we do. These arent just words on a wallour values are embedded in every aspect of our business serving as a north star that guides us as we work to help millions achieve their financial potential.

Because if we dontwho will

*Chime is a financial technology company not a bank. Banking services provided by The Bancorp Bank N.A. or Stride Bank N.A. Members FDIC.

What we offer for our full-time regular employees

• Our in-office work policy is designed to keep you connected - with four days a week in the office and Fridays from home for those near one of our offices plus team and company-wide events depending on location. Whether youre coming in regularly or are part of our fully remote program youll stay engaged with your work and teammates.**
• In-office perks including backup child elder and/or pet care plus a subsidized commuter benefit to support your regular commute**
• Competitive salary based on experience**
• 401k match** plus great medical dental vision life and disability benefits
• Generous vacation policy and company-wide Chime Days bonus company-wide paid days off**
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend to use towards eligible wellness related expenses
• Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to Maven a family planning tool with $15k lifetime reimbursement for egg freezing fertility treatments adoption and more.
• In-person and virtual events to connect with your fellow Chimersthink cooking classes guided meditations music festivals mixology classes paint nights etc. and delicious snack boxes too!**
• A challenging and fulfilling opportunity to join one of the most experienced teams in FinTech and help millions unlock financial progress**

**Perks also available to Chime Interns.

We know that great work cant be done without a diverse team and inclusive environment. Thats why we specifically look for individuals of varying strengths skills backgrounds and ideas to join our team. We believe this gives us a competitive advantage to better serve our members and helps us all grow as Chimers and individuals.

Chime is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race color ancestry religion sex national origin sexual orientation gender identity age marital or family status disability genetic information veteran status or any other legally protected basis under provincial federal state and local laws regulations or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws including the San Francisco Fair Chance Ordinance Cook County Ordinance NYC Fair Chance Act and the LA City Fair Chance Ordinance and consistent with Canadian provincial and federal laws. If you have a disability or special need that requires accommodation during any stage of the application process please contact: .

To learn more about how Chime collects and uses your personal information during the application process please see theChime Applicant Privacy Notice.