Manager, Digital Technology – GTM AI & Strategy

ServiceNow

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profile Job Location:

Any - USA

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

This role offers a rare opportunity to sit at the intersection of cutting-edge AI innovation and go-to-market strategy. Youll work directly with senior leaders to shape how AI transforms Sales Marketing and Partnerships while gaining exposure to both business and technical stakeholders across the organization. Its an ideal position for someone who enjoys solving complex problems building executive-facing narratives and driving real impact from emerging technologies. With high visibility strategic scope and hands-on involvement in AI value creation this role is a strong launchpad for future leadership in tech strategy or product innovation.
 

What you get to do in this role: 

Support the Director of GTM and AI Strategy in:

  • Shaping and documenting AI and tech strategy for each of our Sales Partner and Marketing teams
  • Assessing opportunities to deploy AI on behalf of GTM teams by running innovation workshops and developing business cases to determine value
  • Conducting analyses to determine the value created by technology and AI use cases and make recommendations on how to increase impact for each use case
  • Developing executive-levelpresentations that describe the value our AI use cases have created
  • Conducting interviews and research to help define our AI and technology playbook (e.g. operating and governance model improvements between business product and technical stakeholders)

Qualifications :

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
  • 5 years of work experience
  • Foundational knowledge of product technical and GTM concepts
  • Experience solving complex ambiguous problems
  • Experience working with and presenting information to business and technical stakeholders
  • Ability to handlemultiplecompeting priorities in afast-pacedenvironment
  • Management consulting or B2B SaaS experience is a plus but not required

 

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Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 


Remote Work :

Yes


Employment Type :

Full-time

This role offers a rare opportunity to sit at the intersection of cutting-edge AI innovation and go-to-market strategy. Youll work directly with senior leaders to shape how AI transforms Sales Marketing and Partnerships while gaining exposure to both business and technical stakeholders across the or...
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Key Skills

  • Marketing
  • Data Visualization
  • Tableau
  • Customer Segmentation
  • Microsoft Powerpoint
  • Investment Banking
  • Strategic Planning
  • Financial Modeling
  • Customer relationship management
  • Management Consulting
  • Google Suite
  • Analytics

About Company

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Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. We’re growing fast, innovating even faster, and making an impact on our c ... View more

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