Conference and Program Services Coordinator
Conference and Program Services Coordinator
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Job Description
Conference and Program Services Coordinator
Commons Administration
Georgia State University
These are exciting times at the Commons Administration Department. We are growing and we are thrilled that you are interested in being a part of our team. We are surrounded by individuals empowered to use their expertise and talents to achieve our mission to pursue excellence.
Are you ready for us Are you seeking an opportunity with purpose and direction If you are we have the perfect opportunity for you! We hire great people from a wide variety of educational career and personal backgrounds not just because it is the right thing to do but because it makes us a stronger team.
The Commons Administration Department is seeking (1) Conference and Program Services Coordinator I to join the already awesome team taking the Commons Administration Department to the next level of excellence!
WHAT MAKES Commons Administration A GREAT PLACE
Generous benefits including health dental vision tuition assistance retirement etc.
A knowledge-sharing organization that works collaboratively with diverse partners.
Professional development opportunity and mentorship
A rapidly growing center within an academic setting
HERE IS WHAT YOU WILL DO
LEADERSHIP AND SUPERVISION
Recruit train supervise and evaluate the performance of summer conference staff and office assistants
Develops Summer Staff Training for conference staff
Develops and manages scheduling for Summer Conference Staff
Monitors and approves time cards for conference student staff including tracking hour
Assists Asst. Director for Conference and Program Services in the development of Processes and
Procedures for overall unit operations and training
Assist AD for Communication and Conferences with conference operations to ensure that university
housing services are focused on building long-term value-based customer relationships that enable the
achievement of organizational goals and objectives
CONFERENCE OPERATIONS
Establishes and maintains relationships with internal departments professional event associations
organizations and corporations to highlight conference services in the professional arena
Collects and gathers client feedback
Assists AD for Communication and Conferences with department data collection analysis and
visualization.
Leverages software to reduce manual processes and increase efficiency and effectiveness
Helps achieve department revenue goals by planning and organizing logistically successful events.
Schedules and conducts planning meetings with clients as necessary to develop and communicate
understanding and expectations of all conference/event arrangements.
Maintains and responds to inquiries from potential clients including tracking and responding to leads
from Unique Venues and Atlanta Convention and Visitors Bureau
Assists in preparing Requests for Proposals (RFPs) and contracts
Provides oversight for the University Housing conference services program
Collaborates with public-private partners on conference program logistics and needs
Serves as liaison between conference clients needs and evaluate quality of services
Develops a conference schedule to generate a targeted annual goal of one million
Creates and manages registration websites for individual group clients
Arranges negotiates and maintains vendor contract details for additional conference services (i.e.
dining/ catering meeting rooms shuttle services tours etc.)
Provides Project Management of Conference Systems Configuration and Management
ADMINISTRATIVE
Monitors and reconciles budget and purchasing card activity
Create access cards in CCURE
Process meeting room reservation requests and maintain reservation calendar in MS Outlook
Orders and inventories office supplies maintains office equipment and schedules IT support as
necessary
Serves on University Housing Committees
Participates in scheduled staff trainings workshops and retreats held each academic year
Attends weekly staff meetings
Oversees Summer Key Audit and Key Replacement with Locksmith and Building Operations Manager
Manages Summer Group Reconciliation and Billing processes with department business managers
Minimum Qualifications
Bachelors degree and four years of related experience; or a combination of education and related
experience.
To be fully considered for this position all candidates must submit the following at the time of submission:
A complete and accurate GSU application Resume Cover Letter (Recommended)
Finalcandidates must provide three professional references.
#LI-KH1
Required Experience:
IC
Employment Type
Full Time
