Quality and Claims Coordinator
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Job Location:
Warren, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
The Finished Vehicle Quality and Claims Coordinator is accountable for minimizing the occurrence of damage to finished vehicles throughout the transportation network and overseeing the collection of claims related to such incidents. This role requires close collaboration with Plant Quality the Finished Vehicle Operations Team and suppliers to accurately identify points of damage and implement effective preventive measures. Additionally the coordinator will provide essential support to the third-party claims administrator ensuring the prompt and efficient recovery of transportation-related claims for finished vehicles.
Responsibilities:
Analyze data supplier escalations onsite audits and cross-functional communications to identify recurring damage trends within the network.
Investigate root causes of vehicle damage and work proactively with suppliers and Plant Quality teams to establish and monitor corrective actions.
Serve as the primary escalation point for complex claims aged claims contractual clarifications and other matters requiring support for the third-party claims administrator.
Facilitate efficient claim recovery processes and ensure timely resolution of transportation claims.
Required Qualifications:
2 years relevant post-graduate work experience in purchasing supply chain program/product management manufacturing logistics or product development
Ability to work in a fast-paced environment and meet deadlines.
Good problem-solving critical thinking and decision-making skills
Highly comfortable working with data and analytics to enable decision making
5% Travel Domestically
Preferred Skills:
Bachelors degree in Business Supply Chain Finance related field
Previous experience with finished vehicle claims processes
Previous experience with within the quality or damage prevention
Knowledge of Finished Vehicle Logistics operations and primary modes of transportation (rail haulaway and ocean)
Understanding of key customer functions (VSSM and Order Fulfillment)
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Required Experience:
IC
Key Skills
- Microsoft Access
- Quality Assurance
- Data Collection
- HEDIS
- ISO 9001
- Root cause Analysis
- Medical office experience
- Quality Systems
- Nursing
- Quality Control
- Quality Management
- Manufacturing
About Company
GM is home to Chevrolet, Buick, GMC & Cadillac and has been leading the auto industry for over a century. See how we create a vehicle for every drive.
