Strategic Customer Commitment Manager

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

What youll do:

As Strategic Customer Program Manager you manage a Co-Innovation program between SAP and a strategic this program both parties work together to design and develop agreed-upon functionality in the S4/HANA private cloud or SCM. You manage all that end-to-end from program set-up and exploration to contracting development execution and customer roll-out.

Typical task of this role

• Program Management: You define the Program Governance and Project plan set up and manage contracts manage legal / contract tasks and budget prepare and conduct steerings track development progress and manage risk.
• Safeguard standard worthiness: You take measures to ensure the standard-worthiness of the agreed scope by validating the functionality with multiple customers.
• Stakeholder Management: Your Key Stakeholders on the SAP side are the Development Consultancy and Account Teams which collaborate closely with the IT and Business sides of our customer.

What you bring:

Proven track record of setting up and executing high-quality cross-board programs.

• Strong experience in project - / program management with Top Tier Customers
• Solid understanding of SAP internal Development Process (Portfolio Planning execution Testing Release)
• Experience preparing Steerings at the Executive level in close alignment with Board and Customer offices on the SAP and Customer sides.
• Ability to navigate the SAP-internal organization to align interna Stakeholders and Customers
• Good business process knowledge (S4/HANA or SCM).

• Experience with Portfolio Management and Budgeting Processes within SAP
• Good understanding of methodologies to define scope (Fit-Gap)
• Understanding of Testing methodology
• Expertise in managing global SAP customer implementation projects for large multinational companies is a plus
• Experience in Consultancy is a plus.
• Fluent in English is a must German a Plus

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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Requisition ID: 435752 Work Area: Software-Design and Development Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid