Momento USA is a global technology consulting talent acquisition and creative development firm that addresses clients most pressing needs and challenges. We currently looking Product Manager. our client location based on - Miami FL (Hybrid) see the job description below for your reference.
Role: Product Manager
Miami FL (Hybrid)(W2)
- Oversaw backlog management ticket triaging and QA processes for ResX applications under a T&M model ensuring efficient delivery and improved system reliability.
- Managed and prioritized product backlog in collaboration with stakeholders.
- Triaged incoming tickets (JIRA ServiceNow) and coordinated with dev/support teams.
- Led QA efforts including functional regression and integration testing.
- Worked closely with SMEs to validate requirements and clarify issues.
- Tracked KPIs maintained dashboards and ensured compliance with SLAs.
- Tools used: Power BI ServiceNow SQL Clarity PPM.
Best Regards
Sunitha Thapa
Momento USA Exceeding Customer Expectations
440 Benigno Blvd Unit#A 2nd Floor. Bellmawr NJ 08031
Desk Ext 1025
Email:
Web:
Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex pregnancy sexual orientation gender identity national origin age protected veteran status or disability status.