Customer Support/Account Rep
Customer Support/Account Rep
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Job Description
Title
Customer Support/Account Rep - Sr
Location
Easton Commons Columbus OH 43219
Duration
06 Months (possibilities of extension)
Shift
General
Pay Rate
$17.67 hr on w2
Roles and Responsibilities
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Morgan Stanley accounts.
Calls will need to respond with a high degree of accuracy and efficiency while consistently meeting key department performance metrics.
Functional support areas include Morgan Stanley Cash Management products and services Morgan Stanley Online (client website) and Mobile app and general account or financial related inquiries.
Successful applicants will be highly professional career driven and committed to World-Class Service.
Skills
Ability to contribute in a fast paced team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center
Education and Experience
College Degree
Previous contact center experience
Employment Type
Full-time
