Staff Leadership & Supervision - Provide direct supervision and support to Unit Supervisors and Youth Advocates ensuring high performance adherence to program expectations and trauma-informed engagement with youth
- Participate in staff hiring onboarding coaching and performance management
- Maintain a consistent presence across shifts and units to provide leadership support crisis response and reinforce a positive team culture
Staffing & Scheduling - Oversee the development and maintenance of staff schedules to ensure required coverage ratios are met at all times
- Coordinate with Unit Supervisors to manage call-offs shift coverage and scheduling adjustments in real-time
- Monitor staffing patterns for compliance with licensing and contractual requirements
Operations & Compliance - Assist the Childrens Home Director with daily program operations including licensing compliance safety standards and documentation oversight
- Participate in emergency response planning and the leadership on-call rotation
- Support implementation and accountability of agency policies Safety-Care techniques and the ARC framework
Youth Safety & Support - Support de-escalation efforts and physical management responses when needed following Safety-Care standards
- Participate in incident debriefings behavior plan development and safety planning with the clinical and administrative teams
- Monitor program climate and youth routines intervening when necessary to maintain structure and safety
Collaboration & Communication - Serve as a liaison between the direct care team and program leadership facilitating communication and coordination across shifts
- Attend internal meetings audits and community partner visits as assigned
- Provide regular updates to the Childrens Home Director and contribute to strategic planning and quality improvement
- Other duties as assigned
Qualifications Education - Bachelors degree in Social Work Psychology Health Care Administration or a related field preferred
Experience - Minimum of 5 years of experience managing social service programs or a bachelors degree and at least 2 years in a program leadership role
- Strong proficiency with electronic medical record (EMR) systems data management tools and other technology platforms used in program operations
- Experience in residential or Child Caring Institution settings licensed by Michigan Department of Health and Human Services preferred but not required
- Familiarity with Michigan Department of Health and Human Services licensing rules trauma-informed care and youth behavior management required
Personal Attributes Anticipated - Mission-Driven:Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham Eaton and Clinton Counties and incorporates them into daily work
- Collaborative Team Player:Thrives in a team environment contributing positively and working effectively with others to achieve shared goals
- Solution-Oriented Problem Solver: Proactively identifies challenges and develops practical innovative solutions to address them
- Culturally Sensitive:Demonstrates awareness and respect for the cultural diversity of both colleagues and clients fostering an inclusive and supportive environment
- Integrity:Upholds a strong moral character consistently doing what is right and responsibly using time and resources to serve the organizations mission
Work Environment & Physical Demands - This position is on-site and may not be eligible for remote work
- Attendance at occasional meetings or events outside regular business hours is required
- The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis
- Physical requirements include frequent use of hands for handling objects tools or controls; talking bending squatting twisting climbing kneeling reaching and occasionally lifting or carrying up to 30 pounds
- Vision requirements include close-up work distance vision and the ability to adjust focus
- The work environment may involve varying degrees of physical discomfort and occasional loud noise
- Occasional driving potentially with Clients during the workday may be needed for operational purposes
- Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions
Comments: This job description is intended to outline the essential functions general supplementary tasks and key requirements for successful performance in this role. It is not an exhaustive list of all duties responsibilities or qualifications associated with the position. Additional tasks may be assigned and management reserves the right to modify duties as needed.
| Required Experience:
Director