Director Senior Director, New Business and Underwriting
Director Senior Director, New Business and Underwriting
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Job Description
We are seeking a driven and experienced professional to lead a dynamic technical underwriting sub-team of 5 to 8 colleagues. This role reports to the Head of New Business and Underwriting and is instrumental in driving high quality services and excellence across Underwriting operations.
Position Responsibilities:
Underwrite large amount and complex applications and review suggest cases within agreed turnaround time and ensure underwriting decisions complied with companys rules and guidelines
Work collaboratively with distribution channels including agencies banks and brokers by delivering training handling complex cases and appeals and serving as an expert resource for risk assessment of medical and critical illness products
Provide training to underwriters to enhance risk assessment quality and services towards best practices
Develop competitive and risk-based underwriting guidelines requirements procedures and practices
Keep abreast of regulatory changes that impact underwriting and ensure underwriting practices comply with regulatory requirements and internal standards and procedures
Collaborate with internal and external stakeholders to support other duties as assigned including but not limited to participation in health transformation projects products development initiatives focus on processes/procedures/practices enhancements etc.
Leverage the data analytics knowledge and background to enable continuous improvement of the underwriting TAT
Undertake other roles and tasks that may arise to support Underwriting management
Required Qualifications:
Degree or equivalent qualifications with minimum 15 years of experience in new business function and case management
Excellent knowledge in risk assessment product design and market practices
Excellent analytical critical thinking and presentation abilities
Excellent team player with high level of ownership and accountability
Thrive in a fast paced environment and can efficiently prioritize and manage multiple tasks and responsibilities
Proficiency in Cantonese written and spoken English. Mandarin would be a plus
Proficiency in Microsoft Office (including Word Excel PowerPoint)
When you join our team:
Well empower you to learn and grow the career you want.
Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Exec
Employment Type
Full-Time
