Spanish speaking Airline Travel Advisor
Spanish speaking Airline Travel Advisor
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Job Description
Location: Lisbon Portugal
Languages: Spanish (C1) English (B2)
Salary: €870 gross/month (14x per year) €130 gross language bonus (11x per year)
Benefits: Meal allowance (€7.23 net/workday) €20/month transport allowance
Schedule: Rotational shifts Monday–Sunday 08:00–21:00 (2 rotating days off)
Join one of the largest low-cost airlines in Europe connecting major cities across Europe North Africa and the Middle East. Known for affordable fares flexibility and excellent service this airline supports both leisure and business travelers across the region.
Your Role
As an Airline Travel Advisor you will be the first point of contact for customers helping them with their journeys while ensuring a smooth and positive travel experience.
Key Responsibilities
- Provide customer support via calls emails and chat.
- Assist with sales inquiries complaints and regulatory escalations.
- Manage bookings: create modify or cancel reservations.
- Support back-office tasks such as ticket issuance and adjustments.
- Deliver accurate real-time information to help customers make travel decisions.
- Go above and beyond to create memorable customer experiences.
- Actively listen empathize and offer tailored solutions
What We’re Looking For
- Minimum 6 months’ experience in a Contact Centre (mandatory).
- Fluent in Spanish and a good command of English
- Experience in travel/tourism representation is a plus.
- Excellent communication empathy and team spirit.
- Familiarity with GDS tools (Sabre Amadeus Galileo) is a strong advantage.
- Flexibility to work rotational shifts (weekends and evenings included).
Why Join
- Work for a leading European airline.
- Gain valuable experience in the travel and tourism industry.
- Enjoy a competitive salary with additional language bonus and meal allowances.
- Build your career in a multilingual international environment.
About Talingual
As a job-seeker you can benefit from Talingual’s extensive experience - we have successfully placed thousands of candidates in new roles across Europe and we have all previously been in your position as an international job-seeker. We work with leading international employers who offer compelling employment opportunities in a wide variety of roles and locations. We add value to your job search by reviewing your CV identifying your strengths as a candidate discussing your preferences with you preparing you for interviews and providing relocation advice. You can expect your Talingual recruiter to provide you with honest and clear guidance in a friendly and supportive way. See more at
Employment Type
Full Time
