Parts Associate
Parts Associate
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Job Description
Fields Motor Cars of Bellevueis seeking a positive team member to join our dynamic dealership to provide a luxury experience tobothour internal and external customers! Our goal is to provide the best customer experience and create life-long relationships.
Being family owned and operated our culture and standards that define our day-to-day beliefs encompass our Fields FiveSafety Integrity Courtesy Presentation Efficiency. We have a common purpose to ensure transparency and a collaborative environment where team members are encouraged to express their ideas with a strong belief in promoting from within the organization.
Responsibilities
- Oversee the parts sales process from start to finish
- Communicate with customer on parts status
- Communicate with staff and customers in a friendly and professional manner.
- Be able to read and understand the parts catalog when looking up parts.
- Answers phone calls providing price quotes and other information
- Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
- Provides high level service to internal and external customers.
- Pulls and fills orders from stock
- Maintain a weekly bin checks to ensure accuracy of stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order if necessary.
- Make sure all internal requests for parts are billed on service repair order.
- Receives payment from retail customers or obtains credit authorization.
- Set up orders for daily shipment delivery or pick-up
Qualifications
- Have a High School Diploma or equivalent
- Have experience with auto parts sales (preferred)
- Are able to work in a fast-paced work environment
- Have strong organizational and time management skills
- Ability to read and interpret documents such as safety rules operating and maintenance instructions and procedure manuals.
- Ability to calculate figures and amounts such as discounts interest commissions proportions percentages area circumference and volume.
What We Offer
Personal Time Off Paid Training Employee vehicle purchase plans Health and wellness Saturday Lunches Discounts on products and services Sundays off
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions; while performing the duties of the job the employee is regularly required to stand; walk; use hands to finger and reach with hands and arms; climb or balance; and talk or hear; frequently is required to stoop kneel crouch or crawl; occasionally required to sit; must regularly lift and/or move up to 40 pounds; specific vision abilities required by this job include close vision and depth perception; test driving customers vehicles
Required Experience:
IC
Employment Type
Full-Time
