Client Account Manager
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Job Location:
Eatontown, NJ - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job description:
About Us
Total Comfort Group is a leading national provider of mechanical electrical plumbing and project management services. We specialize in retail and commercial multi-site properties across the U.S. Through our family of companies we deliver innovative on-time and cost-effective solutions.
Position Summary
Were seeking a proactive and detail-oriented Client Account Managerto oversee client relationships and manage facility maintenance projects. Youll be the key liaison between our clients and field teams ensuring projects are executed efficiently and exceed expectations.
Responsibilities
- Manage client accounts and coordinate work orders for HVAC electrical plumbing and general contracting services
- Oversee project progress from initiation to completion
- Negotiate vendor pricing to stay within budget
- Communicate regularly with clients regarding project status
- Dispatch technicians and vendors promptly
- Maintain accurate records of work orders invoices and correspondence
- Resolve issues and maintain strong client relationships
- Handle emergency calls after hours and weekends (on-call rotation every 8 weeks)
- Procure necessary equipment and materials
- Conduct monthly job cost reviews and report profit status
Skills & Qualifications
- High School Diploma or GED required
- Experience with CMMS (Computerized Maintenance Management Systems) preferred
- Previous facilities management experience a plus
- Proficient in Microsoft Office Suite and general computer navigation
- Strong verbal and written communication skills
- Detail-oriented and able to work independently
- Comfortable in a fast-paced environment
- Supervisory experience with ability to lead and organize teams
- Willingness to work extended hours during peak seasons
Benefits & Perks
- Competitive Salary
- Medical Dental and Vision Insurance
- 401(k) Retirement Plan
- 2 Weeks Paid Time Off
- Company Phone Provided
- Performance-Based Bonus
- Team Outings & Company Events
Why Join Us
Be part of a growing team that values innovation reliability and long-term client success. At Total Comfort Group we dont just manage facilitieswe build lasting partnerships.
Apply today and grow with us!
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Commute:
- Eatontown NJ 07724 (Preferred)
Work Location: In person
Required Experience:
Manager
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Total Comfort Group is your single-source solution for all of your commercial HVAC/R, electrical and plumbing needs. We have been providing exceptional installation, preventative maintenance, and repair services for industrial, multi-property commercial and retail operations nationwid ... View more
