Customer Service Representative

Pasig - Philippines

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About the job

Opportunities available for Ortigas Site

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

Communicate with customers via phone
Provide knowledgeable answers to questions about product pricing and availability
Outbound
Responding to customer inquiries
Resolving customer issues
Providing product/service information
Handling customer transactions
Maintaining customer records
Escalating complex issues
Demonstrating empathy and patience
Identifying opportunities for improvement
Providing feedback and suggestions
Maintaining knowledge base

Qualifications

At least 1 yearBPO experience
Excellent phone etiquette and excellent verbal written and interpersonal skills
Ability to multi-task organize and prioritize work
Amenable to work onsite

OTHERS
Fix weekend off
Monthly incentive

Required Experience:

Junior IC

About the jobOpportunities available for Ortigas SiteThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelistsResponsibilitiesCommunicate with customers via phoneProvide knowledgeable answers to questions ...