Client Services Associate (Campus Delivery)
Client Services Associate (Campus Delivery)
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Job Description
Reports To: The Client Services Associate (Campus Delivery) will report to the Client Services Supervisor Client Services Manager or equivalent leadership.
Job Overview: TheCSA Campus Deliveryis vital to the organization of a companys communication. With a strong attention to detail they will facilitate a variety of delivery distribution and mailroom tasks to ensure high levels of customer service in a fast-paced environment.
Overall this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt courteous and efficient service.
Responsibilities:
- Pick up deliver and handle parcels and packages (regularly up to 45 lbs; carts up to 60 lbs) including confidential and time-sensitive materials.
- Maintain accurate logs reports and inventory; ensure quality control and compliance.
- Provide excellent customer service with professionalism and flexibility in a high-volume environment.
- Support mailroom copy/print and other business services; cross-train and assist team members as needed.
Qualifications:
- Valid California drivers license with clean driving record.
- At least 1 year of customer service or related experience.
- Strong communication organizational and problem-solving skills.
- Ability to lift 4045 lbs push/pull carts up to 60 lbs and stand/walk for long periods.
- Basic computer skills (MS Office data entry MFD equipment).
- Must pass client-specific background screening.
Competencies:
- Strong verbal/written communication and interpersonal skills; delivers excellent customer service with professionalism.
- Proficient in MS Office and basic PC systems; able to learn onsite software and use MFD/printing equipment.
- Organized and detail-oriented with the ability to multitask prioritize and meet deadlines in a high-volume environment.
- Strong problem-solving skills; dependable punctual and adaptable to new tasks or cross-training.
- Team player who can also work independently; adheres to procedures safety and compliance requirements.
Additional Requirements:
- Adhere to all company policies and procedures.
- Required to maintain a professional appearance and attitude at all times.
- Must be available for overtime during peak seasonal periods.
Physical Demands:
- Ability to lift and carry up to 45 lbs; push/pull carts up to 60 lbs.
- Frequent standing walking bending and lifting throughout the day.
- Manual dexterity for operating office and delivery equipment.
Other Duties:
This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Pay Range
$21 - $22 USD
WHAT WE OFFER
- Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!
- Learning & Development: At SPS we promote a work culture of learning so that you can develop to be the best at what you do!
- We Recognize Talent: We offer a variety of recognition programs for all levels of employees!
- Benefit Offerings:Medical Dental Vision HCFSA DCFSA HSA Commuter Transit and Parking Supplemental Life Insurance Accident Insurance Critical Illness Hospital Indemnity Legal Program Identify Theft Protection Pet Discounts Pet Insurance Group Home and Auto Insurance EAP Short Term Disability Life Insurance Education Discounts 401k w/ matching Entertainment Discounts & Paid Time Off.
- Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
About SPS
SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America our services include Mailroom Management (both physical and digital) Office Services such as Reception Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking insurance legal higher education advertising and other professional services including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers.
At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people applicants and employees by promoting a culture of access inclusion equity and diversity.
SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex sexual and reproductive health choices national origin age disability genetics military status gender identity or expression sexual orientation and/or any other status protected by applicable law.
Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.
Applicants are prohibited from using real-time AI (Artificial Intelligence) tools prompts scripts or real-time assistance (including but not limited to chatbots AI-generated responses or transcription-based tools) during any and all interviews over any forum or platform.
SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability you may request an accommodation at any time.
To view our privacy policy click on the link below:Data Privacy Statement
Acknowledgement Section: By submitting an application by hitting Submit Application you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or if you are employed by SPS can be grounds for immediate termination from this company.
Required Experience:
IC
Employment Type
Full Time
