Optimization Associate

JPMorganChase

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profile Job Location:

Cebu - Philippines

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Department:

Operations

Job Summary

Description

Shape the future of operational excellence with our Optimization Insights & Development team. Join us to drive impactful change and improve client and employee experiences. Unlock your potential by collaborating across functions and leading initiatives that deliver measurable outcomes. Be part of a team dedicated to continuous improvement and professional growth. Make your mark by implementing solutions that matter.

Job Summary
As an Optimization Senior Associate in Shared Services Client Onboarding & Service you will be part of the Optimization Insights & Development team focused on delivering measurable process improvements. You will lead tactical initiatives from intake to implementation collaborating with stakeholders to enhance efficiency and experiences. You will use proven methodologies to drive change and ensure compliance with firmwide standards. Your role will empower you to make a meaningful impact across operations.

Job Responsibilities

  • Identify inefficient manual or redundant processes and lead improvement efforts
  • Manage initiatives from problem definition through implementation and post-delivery measurement
  • Apply methodologies such as Lean Six Sigma or Agile based on the problem statement
  • Define KPIs and deliver quantifiable results reflecting business outcomes
  • Engage partners and stakeholders across functions to drive alignment and remove barriers
  • Create and maintain clear documentation tailoring materials for various audiences
  • Ensure all process changes comply with firmwide policies risk controls and compliance standards
  • Share insights and best practices to support continuous improvement across Shared Services

Required Qualifications Capabilities and Skills

  • Experience gathering and analyzing complex processes with business risk comprehension
  • Proven ability to manage projects from inception to completion ensuring timely delivery
  • Experience applying process improvement methodologies such as Lean Six Sigma or Kaizen
  • Excellent communication and interpersonal skills for effective teamwork
  • Strong analytical skills with proficiency in data analysis
  • Flexibility to adapt to changing business needs and environments
  • Commitment to continuous improvement and personal growth

Preferred Qualifications Capabilities and Skills

  • Bachelors or higher degree
  • Advanced skills in business analysis design development testing and deployment
  • Certification in Lean Six Sigma (Green Belt or Black Belt) is a plus



Required Experience:

IC

DescriptionShape the future of operational excellence with our Optimization Insights & Development team. Join us to drive impactful change and improve client and employee experiences. Unlock your potential by collaborating across functions and leading initiatives that deliver measurable outcomes. Be...
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Key Skills

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About Company

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JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans ov ... View more

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