Senior UI UX Designer

Hyderabad - Pakistan

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Cyara is the worlds leading Automated CX Assurance Platform provider enabling leading brands across the globe to build better customer experiences faster. Through automated testing and monitoring Cyara accelerates the delivery of flawless customer journeys across digital and voice channels while reducing the risk of customer-facing defects. Every day the most recognizable brands including Airbnb and NAB trust Cyara to deliver customer smiles at promise is Customer Smiles - Delivered at Scale and as a member of Cyaras team youll be given the opportunity to bring that mission to fruition alongside our amazing community of fun-loving forward thinkers. Interested to find out more about us Check out:

Cyaras Values:

At Cyara our values shape everything we do. Were passionate about Delivering Excellence by putting the customer first collaborating globally and always striving to improve. We take smart risks and Innovate Boldly setting new standards and learning from every experience. Integrity First is our cornerstonewe value humility authenticity and respect for diversity building trust in all we do. We Embrace Curiosity by empowering you to experiment learn and grow in a dynamic environment. At Cyara our values drive us forward shaping a culture where innovation and excellence thrive.

Cyaras Diversity Equity Inclusive and Belonging:

At Cyara we are dedicated to fostering a workplace that embodies equal opportunity and champions diversity equity inclusion and belonging (DEIB). We strive to cultivate an environment where every individual feels valued respected and empowered to bring their whole selves to work contributing unique perspectives and talents. Our commitment includes continuously evaluating and enhancing our policies practices and culture to align with our DEIB principles. We ensure a discrimination-free environment where individuals are evaluated solely on their merits and abilities regardless of legally protected statuses such as sex race color ethnicity national origin age religion disability sexual orientation gender identity veteran status or medical condition. By celebrating our differences and championing inclusivity we enrich our organization make more thoughtful decisions and drive collective success.

Cyaras UX Team is looking for a Senior User Experience / User Interface Designer who is passionate about user experience (UX) and the process of realizing the best possible UX for the Cyara Automated Customer Experience (CX) Assurance Platform. Youll join an Agile product development process and work with cross-functional teams to design build document and roll-out products that execute the companys strategy to further expand its market and remain trusted thought leaders for our clients.

Lets talk about the role and responsibilities:

Contribute to all aspects of defining the user experience of Cyaras products. This includes identifying user needs through research and interviews as well as creating producing and testing wireframes user stories user journeys mock-ups and usability requirements.
Validate and refine design solutions through user testing methods then interpret and translate quantitative and qualitative insights into high quality user experiences.
Identify advocate for drive and own design-driven projects and initiatives that elevate product usability and visual design.
Proven ability to present your designs to cross-functional teams and external stakeholders clearly articulating design decisions and incorporating feedback into revised iterations.
Collaborate effectively with non-design stakeholders promoting design thinking and processes to the wider teams or organization.
Partner with product managers developers and architects to understand business goals and translate them into user-centered design solutions.
Remain current on UX/UI best practices tools and methodologies and proactively suggest improvements to design processes and team workflows.
Ensure designs meet the latest relevant accessibility standards by incorporating inclusive design principles collaborating with developers to implement accessible components and proactively testing designs for usability across a diverse range of users.
Thrive in an autonomous remote-friendly environment where communication and collaboration are frequently asynchronous and in writing.
Champion the value of great UX within Cyara applying a user-centered approach to strategic and tactical UX decisions.
Use contribute to and evolve Cyara design system and brand guidelines to ensure visual and functional consistency across all user-facing touchpoints.

Lets talk about your skills/expertise:

Bachelors Degree in Design Computer Science or related discipline or equivalent
Min 5 years of industry experience
Proficiency with design and prototyping tools (Figma Adobe XD or similar) and UX/UI processes and fundamentals
Experience creating wireframes mock-ups and interactive prototypes.
Working knowledge of CSS HTML and JavaScript.
Excellent communication presentation interpersonal and analytical skills including the ability to communicate complex interactive design concepts clearly and persuasively across different audiences and varying levels of the organization
Portfolio of design projects.

Nice to have (...or you are keen to learn):

Experience with Storybook.
Experience with B2B products.
Experience contributing to and/or maintaining a front-end design system or style guide.
Experience with agile development methodologies.
Experience with accessibility design and guidelines.
Experience with React and Angular

Agencies:Thanks but weve got this one! Please no phone calls or emails to any employees of Cyaraoutside of the Talent Acquisition team. Cyaraspolicy is to only accept resumes from Agencies via theCyaraAgency Portal. Agencies must have a valid fee agreement inplaceand they must have been assigned the specific requisition to which they submit resumes by the Cyara Talent Acquisition team before submitting any CVs. Any resume submitted outside of this process will be deemed the sole property of Cyara and in the event a candidate is submitted outside of this policy is hired no fee or payment of any kind will be paid

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Senior IC