Strategy & Operations Contractor (Fraud Operations) - 20757
Strategy & Operations Contractor (Fraud Operations) - 20757
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Job Title: Strategy & Operations Contractor
(Fraud Operations & Account Integrity Specialist)
Client: DoorDash
Location: Remote
ABSOLUTE MUST HAVEs:
3 years in fraud/account integrity/trust & safety
Ops/support background at scale
Excel SQL (working proficiency)
Strong communication stakeholder management
Key Responsibilities
- Process Audits & Improvements
- Audit current fraud support processes.
- Identify gaps and inefficiencies.
- Provide recommendations for stronger fraud prevention.
- Collaboration with Investigations Team
- Understand new/emerging fraud trends.
- Translate investigative findings into actionable insights.
- Tooling Feedback
- Gather input from fraud/support users on tools.
- Write requirements for product/engineering teams to build or improve fraud tools.
- Tactical Fraud Support
- Jump in on urgent fraud cases or spikes.
- Help handle new fraud patterns as they emerge.
Qualifications Needed
- 3 years in fraud trust & safety account integrity or similar functions.
- Background in operations/support at a large business.
- Comfortable with analytical tools (Excel SQL preferred) to pull data and build reports.
- Strong communication & stakeholder management skills (since theyll work with investigations product operations and strategy).
Other Details
- Reports to Lead for Account Integrity (Strategy & Ops team).
- Remote role US-based full-time hours.
- Covering for a Leave of Absence (LOA) - so its temporary.
Employment Type
Full-time
