Associate Field Service Engineer - Central Pennsylvania

Harrisburg, PA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

here you can be heard be supported and always be yourself. Were building a culture that celebrates backgrounds experiences and perspectives of all our associates. Look again and youll see we are invested in you providing the opportunity to build a meaningful career be creative and try new things with the support you need to be successful.

Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together were working at the pace of change to improve patient lives with diagnostic tools that address the worlds biggest health challenges.

The Associate Field Service Engineer for Beckman Coulter Diagnostics is responsible for supporting the needs of our client which directly impacts patient health and overall well-being.

You will be a part of the Field Service Team reporting to the Field Service Manager/Supervisor and will be responsible for ensuring optimal performance of Beckman Coulter equipment. This position will first service the Immunoassay product line. If you thrive in a fast-paced environment enjoy the challenge of identifying solutions excel in an autonomous role and want to work to build a world-class service organizationread on.

In this role you will have the opportunity to:

Under minimal direction complete troubleshooting installation validation preventative maintenance modifications and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulters customers along with technical training on products.
Maintain accurate customer service logs and internal service records order repair parts and adhere to cycle times. Utilize business systems such as OBI Sales Force and SharePoint for Service Call Planning and advancing team goals
Communicate with various levels of internal and external customers recognizing and addressing their unique needs. Foster collaboration by assisting with the training of newer Field Service Engineers

The essential requirements of the job include:

Associate degree (prefer technical biomedical instrumentation electrical engineering or related) or equivalent military experience.
1-year experience diagnosing and repairing mechanical electromechanical robotics electronic equipment and/or instrumentation
Hold a current valid drivers license and good driving record over the last three. Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight). Candidates must be able to lift lower and carry up to 50 lbs. unassisted (tools replacement parts consumables etc.). Candidates must be able to frequently bend stoop twist turn crouch/crawl push/pull and sit/stand for extended periods of time. Candidates must also be able to reach at above and below shoulder level flex/extend neck have good hand and finger dexterity.

It would be a plus if you also possess previous experience in:

1 years experience of advanced trouble shooting
Developing relationships with internal and external customers to foster positive partnership and enhance likelihood of customer satisfaction and retention.
A technical college major such as biomed engineering or related

At Beckman Coulter Diagnostics we believe in designing a better more sustainable workforce. We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

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Join our winning team today. Together well accelerate the real-life impact of tomorrows science and technology. We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life.

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The U.S. EEO posters are available here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process to perform essential job functions and/or to receive other benefits and privileges of employment please contact:1- or .

Required Experience: