Administrative Positions

Join Our Talent Community!

We dont have any openings at this location right now but were always on the lookout for great people to join our team. If youre interested go ahead and apply! This lets us get to know you and reach out when the right spot opens up.

If youre passionate about helping others and want to be part of a supportive fun team wed love to connect with you!

• Bilingual New Patient Scheduler
• Billing Specialist
• Case Management

See below for the job descriptions for each position!

Bilingual New Patient Scheduler

Primary Functions:

• Manages telephone calls as well as new patient inquiries via mail or fax; return patient phone appointment requests in a timely manner.
• Answers phones appropriately and professionally providing excellent customer service.
• Clarifies information needed by the caller and determines the best course of action to meet the patients needs.
• Effectively communicates with physicians patients and other professionals and returns phone calls promptly.
• Schedules patients appointments in accordance with internal guidelines and physician appointment scheduling protocols.
• Collects and enters patients demographics in the system completely and accurately
• Verifies any information necessary in preparation for office visit (e.g. if the patient has seen another physician for the same problem if x-rays are available etc.).
• Direct patient calls regarding medical inquires to the appropriate resource.
• Performs other duties as assigned

Billing Specialist

Primary Functions:

• Verification of clients insurance
• Prepare and submit claims
• Monitor payments for any lapses and send out patient statements
• Reconcile payments
• Work denied claims and send appeals when necessary
• Answer billing questions over the telephone
• Performs other tasks as directed by manager

Case Management

Primary Functions:

• Answering incoming patient calls.
• Completing all new patient admissions and entering it digitally.
• Verifying relevant medical history for each patient.
• Scheduling appointments for new patients specialist consultations tests and
• procedures.
• Answering and following up with phone and email inquiries.
• Sending and requesting Medical records.
• Addressing any patient complaints or concerns.
• Performing clerical work such as filing copying or faxing.
• Complying with the regulations and policies of the facility.
• Other duties as assigned