Required Education & Experience: High School Diploma or GED AND:
- 48 months retail or customer service experience
Certifications: None
Working Conditions:
- Physical: Ability to engage in repetitive motions. Stand and sit for long periods of time.
- Environmental: Retail store standard office and event venues. Frequent exposure to pressure caused by deadlines and busy periods. Requires contact with other departments university officials customers vendors and stakeholders.
Departmental Preferences:
- Bachelors Degree
- 2 years working in retail management and/or special event coordination. Experience may be combined between these two areas.
- Knowledge of Microsoft Word Excel Outlook and Teams
- Excellent communication and interpersonal skills to collaborate with colleagues vendors stakeholders and campus departments.
- Excellent customer service skills.
- Demonstrated creativity to solve complex problems and increase customer engagement.
- Expert knowledge of inventory management software and point of sale systems.
- Knowledge of project management software such as Asana or Monday.
- Experience with operating and troubleshooting audio/visual technology.
- Ability to quickly learn new hardware technology and software platforms.
- Ability to work independently and collaboratively.
- Excellent organizational and time management skills.
- Demonstrated ability to adapt to unforeseen circumstances.
- Ability to communicate with supervisor employees and colleagues in a clear direct and professional manner.
- Willingness to work occasional evenings and weekends.
Supervision: Up to four part-time Retail & Rental Assistants including temporary (PEAK) and student workers.
Reports to the Head of Finance & Operations.
Special Instructions:If you are selected as a final candidate for this position you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy visithttps:// You Belong at the University of Oklahoma:The University of Oklahoma values our communitys unique talents perspectives and experiences. At OU we aspire to harness our innovation creativity and collaboration for the advancement of people everywhere. You Belong Here!
Equal Employment Opportunity Statement:The University in compliance with all applicable federal and state laws and regulations does not discriminate on the basis of race color national origin sex sexual orientation marital status genetic information gender identity/expression (consistent with applicable law) age (40 or older) religion disability political beliefs or status as a veteran in any of its policies practices or procedures. This includes but is not limited to admissions employment housing financial aid and educational services.
Required Attachments
Documents required for this position are listed under the Required Attachments section of this job listing. You will be required to upload and attach these documents in the application process.
Important: ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!
The Fred Jones Jr. Museum of Art is an integral part of the Norman campus of the University of Oklahoma. The purpose of the FJJMA is to transform lives through experiences with art. The FJJMA is dedicated to developing an excellent working culture grounded in organizational health and a warm and engaging welcome to our visitors both on- and off-campus. We work together as a small and expert community of staff closely guided by our values: clarity respect accountability perseverance and courage.
The Manager of Retail and Rentals will contribute to making the Fred Jones Jr. Museum of Art a community cornerstone by working diligently to ensure positive visitor experiences in the Museums store and venue spaces. Venue rentals offer unique spaces for events that foster a deeper connection between the museum and its visitors while the store provides a welcoming and engaging atmosphere for cultural exchange and comradery. The Manager of Retail and Rentals works closely with the Head of Finance and Operations and the Director to ensure best practices that align with the Museums purpose.
Essential Duties:
Management of Retail & Rentals
- Sell merchandise over the counter and maintain order and cleanliness of beverage and food areas.
- Purchase inventory stock and display merchandise food and beverages.
- Maintains a perpetual computerized inventory system for merchandise sales and controls.
- Coordinates and conducts year- end (annual) physical inventory as required by university accounting and auditing procedures and other physical inventories as needed.
- Ensure all equipment is properly maintained and functional.
- Maintains appropriate accounting records of sales cash handling sales tax merchandise purchases and administrative budgets projections and expenses in conjunction with museums Head of Finance and Operations.
- Market the Museums sales shop in conjunction with the Marketing and Communications Coordinator.
- Ensures deposits sales tax report and general sales receipts and reports requirements are met each business day.
- Maintain detailed organized files for operations vendors and sales.
- Market facility rentals to campus and community groups in conjunction with Marketing and Communications Coordinator
- Coordinate staff schedules to ensure rental events and store are sufficiently staffed. This may include regular public hours special events holidays and special programs as needed.
- Ensure that Retail & Rental personnel are properly trained and adhere to established health and safety practices associated with assigned tasks with museums Head of Finance and Operations.
- Attend special events to provide audio-visual support for special events.
- Develop and execute standard operating procedures.
- Oversee the organization and use of rental management spaces (catering kitchen supply storage).
Partnerships and Community Engagement
- Work with Museum staff to ensure all rental events are properly staged and staffed.
- Develop on-campus and community partnerships to expand customer base for retail and rentals.
- Forge partnerships with local vendors and negotiate vendor contracts to secure beneficial terms for the Museum
- Provide cross departmental support for exhibition and programming events occurring in rental spaces.
- Other duties as assigned.
Required Experience:
Manager