Clinical Account Executive
Clinical Account Executive
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Job Description
At Collective Health were transforming how employers and their people engage with their health benefits by seamlessly integrating cutting-edge technology compassionate service and world-class user experience design.
The Clinical Account Executive (CAE) position is an exciting opportunity for a Registered Nurse (RN) who is looking to leverage their healthcare expertise to support the demonstration of Collective Healths clinical program value as well as support our efforts to meet our clients strategic goals to drive improved clinical and financial outcomes for their membership.
The CAE will partner with clinical experts in our Product Data Analytics Clinical Operations and Care Navigation teams to manage a book of complex and dynamic clients looking to harness the power of the Collective Health platform to optimize healthcare value for employers and their members as the landscape continues to evolve. This role will require a forward thinking individual who is grounded in patient care comfortable drawing actionable insights from population health data and skilled at public speaking. They must serve as the clients gold-standard clinical resource and be knowledgeable of Collective Health clinical programs and innovations. They will partner with the Sales/Client Success and Collective Healths clinical staff to provide a comprehensive management plan to provide insight into our comprehensive clinical strategies initiatives and new clinical solution adoption in order to meet the clients and CHs common goals.
The CAE will work closely with the sales marketing and product development teams to drive revenue growth and enhance client experiences around clinical solutions.
What youll do:
- Clinical Knowledge and Expertise: Maintain a deep understanding of clinical practices healthcare industry trends and regulatory requirements
- Provide clients & broker partners with insights and recommendations based on clinical expertise.
- Engage in client and prospect conversations to understand client expectations and craft an ongoing strategy to articulate results to the client on an ongoing basis
- Collaborate with internal teams to ensure we articulate the value and results of our clinical programs in direct correlation to client-specific needs and goals.
- Proactively engage in conversations and be the conduit between the CS Team/Leadership Claim Ops Care Nav team on highly complex claims plan results payment integrity programs results etc.
- Partner with the Insights and CS teams to elevate the voice of the customer and ensure that feedback from clients helps prioritize and improve products and services.
- Leads the adoption of clinical solutions to clients through consultative sales methods (e.g. client presentations quarterly/annual business reviews presentation of modeling/reportingetc.) in accordance with client business goals and upon collaboration andcoordination with account management & internal team members.
- Lead clinical recommendation discussions with client
- Acts in concert with Strategic Account Exec to service the health management consultative needs of the client.
- Leads clinical client Strategic Planning and Review Consultation meetings. Maintains strong client relationships with clients to ensure retention/satisfaction/upsell targets are met (Care Nav Program Partners etc)
- Engage in client dialogue that addresses the needs of the client and membership while building trust and credibility and becoming a trusted advisor in healthcare benefit success.
- Functions as primary clinical resource and new solution product expert for the client.
To be successful in this role youll need:
- Bachelors degree in Nursing
- Active Registered Nurse (RN) license
- Advanced degree in Business or Healthcare Administration preferred
- Experience in Specialty Pharmacy Oncology Transplant Critical Care Maternal/Child/Newborn Care and/or Managed Care
- 5 years of experience in population health management care management and direct clinical care
- Experience explaining clinical information to non-clinical stakeholders (specifically self-insured employers and brokers/consultants)
- Strong knowledge of clinical practices and healthcare industry trends
- Excellent communication presentation and interpersonal skills
- Proven ability to build and maintain client relationships
- Strong problem-solving skills and the ability to think strategically
- Self-motivated with a track record of meeting or exceeding targets
- Ability to travel as required
Pay Transparency Statement
This job can be performed in a location where we have an office: San Francisco CA Lehi UT or Plano TX with the expectation of being in office at least two weekdays per week or hired for remote work in the following states: CA CO CT FL GA IL MA MI MN NJ NY NC OH OR TN TX UT or WA. #LI-remote
The actual pay rate offered within the range will depend on factors including geographic location qualifications experience and internal addition to the salary you will be eligible for stock options and benefits like health insurance 401k and paid time off. Learn more about our benefits at Francisco CA Pay Range
Why Join Us
- Mission-driven culture that values innovation collaboration and a commitment to excellence in healthcare
- Impactful projects that shape the future of our organization
- Opportunities for professional development through internal mobility opportunities mentorship programs and courses tailored to your interests
- Flexible work arrangements and a supportive work-life balance
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status. Collective Health is committed to providing support to candidates who require reasonable accommodation during the interview process. If you need assistance please contact .
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Employment Type
Full Time
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