Customer Services Representative - Portuguese Speaking
Customer Services Representative - Portuguese Speaking
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Job Description
POSITION SUMMARY
Customer Services Representative (Portuguese)
Marriott International Cork CEC invites you to be you every day. Spend your days collaborating with talented individuals who thrive on providing extraordinary support to our customers. Bring passion and dedication to your job and there is no telling what you could accomplish. Are you a problem-solver or an I can help you with that kind of person who can build rapport easily Do you have excellent verbal and written skills Are you adaptable Do you enjoy diversity Are you interested in progressing
WHO WE ARE:
Here at Cork CEC we are a diverse group (with 52 nationalities) and we are committed to ensuring our associates explore and realise their full potential. There are clear career paths and opportunities to grow right at the beginning; 39 departments 95 job roles ranging from customer services social media to digital content management. Theres something for everyone!
WHAT CAN YOU EXPECT
Serve guests from around the world as they embark on their travel journey. Create an effortless experience and build raving brand fans by answering questions about property facilities services and room accommodations to support our overall vision to be the worlds favourite travel company. Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions through preferred channels. Responsibilities include processing reservation requests and supporting basic loyalty and customer care requests. This role will identify guest reservation needs and follow sales techniques to maximise revenue. Ensure compliance with policies and procedures for special booking rules and requests loyalty guidelines and case management. Provide customer support through assistance and guidance in issue resolution and open communication with Marriott properties related company contacts and third parties.
WE WILL TAKE CARE OF YOU:
Taking care of you is a priority. From day one you will be eligible for Marriotts Associate Explore rate-curate a great work-life balance; stay at amazing properties!
Also we enjoy lots of benefits including:
- Choice of where to work in centre remote (within 50-mile radius) or hybrid.
- Discounts with local businesses
- Flexible Working Arrangements to accommodate busy lives
- Leave of Absence programme
- Paid Sick Leave
- Parents Leave
- Parental Leave
- Full Paid Maternity Leave
- Incentive Programme
If this all sounds good to you why not contact us today to find out more Be smart be ambitious be you!
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to non-discrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
