Administrative Manager
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Administrative Manager
Join a fast-growing telecom solutions provider with a strong customer-first focus
Remote R25000 -R:00 am 21:00 pm SAST (1-hour lunch break)
About Our Client
Our client provides non-contracted SIM solutions to both consumer and business clients. With a strong emphasis on building lasting customer relationships the company is committed to delivering a seamless customer-first experience. Operating in a dynamic and growing sector the business offers significant opportunities for personal development and career progression.
The Role: Administrative Manager
This role is central to ensuring smooth day-to-day operations excellent customer service and efficient supplier management. You will serve as a key point of contact for customers and vendors while also providing operational support to the Company Director.
Key Responsibilities
- Oversee daily operations to ensure consistent service delivery
- Handle customer queries via email phone and social media professionally
- Activate services and support customers with product and service-related questions
- Communicate with customers about service options renewals and upgrades
- Provide accurate information including installation guides and troubleshooting assistance
- Manage Amazon store stock levels weekly and place new orders when needed
- Maintain regular communication with suppliers to ensure service continuity
- Prepare and submit daily work reports and bi-weekly updates to the Company Director
- Collaborate with the Director to improve customer service processes
- Maintain a professional friendly and solution-focused approach in all communications
About You
- Proven experience in customer relations and/or business development
- Strong ability to manage customers vendors and suppliers remotely
- Excellent organizational time management and communication skills
- Ability to work independently take initiative and manage priorities effectively
- Professional interpersonal skills with patience and a positive attitude
- Proficiency in Microsoft Excel is beneficial
Key Skills
- Business
- Clerical
- Account Payable
- Administrative Skills
- Time Management
- Data Entry
- office supplies
- Accounting
- Project Management
- Administration Office
- Management skills
- Account Receivable
- Administrative Operations
- Problem Solving Skills
- Statistics
