Manager - Accounts Payable

Ready to shape the future of work
At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE: G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Manager/Sr. Manager Accounts Payable
The Accounts Payable team is part of the Finance Operations pillar responsible for executing daily operations (sourcing procurement accounts payable payroll general ledger accounting and financial reporting) for our clients. We protect and lead all aspects of corporate assets by establishing a control framework and audit environment and ensure those frameworks are implemented and followed.
The Manager of Accounts Payable will coordinate the Accounts Payables processes and outcomes directly leading the AP Associates and AP Project Associates. Lead the development of AP team by holding high standards and ensuring that Associates are set up for success and have/learn the requisite skills and abilities to do their jobs well. Design propose and implement improvements and or streamline our processes and procedures independently and by collaborating with members of the firm and clients. The Manager of AP be passionate about supplying to growth and change as this is a fast-paced environment that is a consistently growing and changing business requiring evolution and build out of our systems and processes to accommodate increased payables demand.
Responsibilities
Responsible for overall process performance of 20 FTEs AP Team which handles 90-95% of all AP functions for the real estate client.
This role will be responsible for successful transition of the process and responsible for setting it up FTR (First Time Right)
Act as Subject Matter Specialist for the AP processes complete know how and understanding of the AP value chain.
The expectation is that Sr. Manager leads the monthly governance meeting with the clients process leader and maintains a strong client relationship with the key stakeholders.
Ensure to meet Service Levels Agreement results (daily/weekly/monthly)
Senior Manager will be responsible to deliver the process improvements and transformation as committed as per the contractual obligations.
Supporting Clients (Property Managers) on monthly reporting functions for Account Payable activities related to various properties. And be the SPOC for any discussion/ escalation /on-going reviews with client.
Maintain attrition at the lowest level as per corporate target and proactively plan & execute people movement during high volume or attrition.
Coach & mentor Assistant Manager /Management Trainee/Domain Specialist Trainee for them to manage their teams better and help them on their career pathing to succeed well in their roles.
Ensure team is trained on all corporate/process and skill-based trainings and knowledge retention and improvement in the team.
Develop and run metrics that measure the activities performed by AP and present them in a synthesized way.
Develop and maintain a catalog of reports that enable clients to handle their inputs into the Accounts Payable processes in an effective way and without bureaucracy.
Ensure process controls are appropriately established communicated to employees and timely audited.
Proactively identify the issues or client needs and act.
Become SME of software and tools utilized by the AP Team. Provide system administration and collaborate closely with technologist to support maintain and improve the software products used by the Accounts Payable team.

Qualifications we seek in you.
Minimum qualifications
Relevant years of overall experience in Account Payable processes.
Bachelors degree with a major in Finance and Accounting.
Experience with Accounts Payable or Finance.
Preferred qualifications
Should have managed the AP processes for real estate clients in his prior role.
Experience in team handling of minimum 20-25 employees
Establish & Manage client relationship through regular engagement with the client.
Proactively identify the issues or client needs and act.
High customer service oriented
Why join Genpact
Be a transformation leader Work at the cutting edge of AI automation and digital innovation
Make an impact Drive change for global enterprises and solve business challenges that matter
Accelerate your career Get hands-on experience mentorship and continuous learning opportunities
Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.