Senior Quality Engineer (IMG Quality Business Office)

Ford Motor

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profile Job Location:

Bangkok - Thailand

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Description
  • Lead customer-satisfaction initiatives and quality-survey programs across IMG regions
  • Partner with the global team to shape the competitive-data-source strategy for IMG
  • Build and maintain sales databases for 3rd party suppliers who administer the survey
  • Diagnose and resolve survey related issuesincluding but not limited to binning-model data-feed and translation problems
  • Manage relationships with third-party suppliers conducting the survey and competitive studies.
  • Represent IMG in global and regional forums on customer-satisfaction initiatives as needed.


Responsibilities

(Please see details above.)

#LI-PC



Qualifications
  • Bachelor degree in BBA Marketing Engineering Industrial Manufacturing or similar. MBA is Plus
  • Minimum 5 years auto industry and related customer satisfaction experience.
  • Working in an environment with cross-functional team (CX PD VO VOME MP&L STA FCSD etc.) on a regional and global basis interfacing effectively with all levels of the organization
  • Good Data analysis & Problem solving and analytical skills
  • Ability to be detail oriented and highly organized.
  • Strategic and logical thinking Self starter communication skill Business mindset positive and find a way attitude team player. Culture/Diversity appreciation. Flexible working nature.
  • Strong Written/Oral English essential.
  • Proven Global Perspective Cultural awareness & sensitivity Ability to manage conflicting demands Ability to learn and adapt.
  • Skill on develop and maintain Quality Applications/Software Automate solutions is a plus.



Required Experience:

Senior IC

DescriptionLead customer-satisfaction initiatives and quality-survey programs across IMG regionsPartner with the global team to shape the competitive-data-source strategy for IMGBuild and maintain sales databases for 3rd party suppliers who administer the surveyDiagnose and resolve survey related is...
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Key Skills

  • Quality Assurance
  • Six Sigma
  • Design Controls
  • FDA Regulations
  • ISO 9001
  • Minitab
  • Root cause Analysis
  • ISO 13485
  • Quality Systems
  • Quality Management
  • As9100
  • Manufacturing

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