Work Setup: Morning shift (Monday-Friday)
Hybrid Setup: Primarily remote with occasional onsite work required at least once per month
Requirements:
- Bachelors degree in Operations Management Business Administration or related field
- 3-5 years of operations experience preferably in an agency creative or professional services environment
- Strong project management skills with experience using project management tools
- Excellent communication and interpersonal skills with the ability to work effectively across all organizational levels
- Analytical mindset with proficiency in data analysis and reporting
- Experience with process improvement methodologies and change management
- Proficiency in Google Workspace Microsoft Office Suite and operational software platforms
- Preferably available to start immediately
Preferred Qualifications:
- Experience in advertising marketing or creative agencies
- Knowledge of creative production processes and workflows
- Experience with business intelligence tools and dashboard creation
- Understanding of budget management and financial reporting
- Experience with agency management software like Adobe Workfront Macronomy
Responsibilities:
- Systems and Reporting Management:
- Design build and maintain comprehensive reports using agency management systems and business intelligence tools
- Work with various operational systems to extract analyze and present data for leadership decision-making
- Resource Planning and Utilization
- Partner closely with the resourcing team to monitor and optimize capacity planning across all departments
- Analyze utilization rates and resource allocation to identify opportunities for improved efficiency
- Cross-Departmental Systems Support
- Collaborate with department heads to understand reporting needs and system requirements
- Facilitate data flow between creative strategy technology and production teams through integrated systems
Why Join Us
- Equipment: Company-provided
- Allowances: Internet rice and clothing allowances
- Bonuses: 13th-month pay; employee referral bonus program
- Healthcare: HMO coverage starting Day 1 with Dependent coverage upon regularization (first dependent free; cost-sharing for others)
- Learning & Development: Training and upskilling on new technologies
- Company Culture & Engagement: Monthly town halls Regular company activities
- Equipment: Company-provided
- Allowances: Internet rice and clothing allowances
- Bonuses: 13th-month pay; employee referral bonus program
- Healthcare: HMO coverage starting Day 1 with Dependent coverage upon regularization (first dependent free; cost-sharing for others)
- Learning & Development: Training and upskilling on new technologies
- Company Culture & Engagement: Monthly town halls Regular company activities