Executive Assistant & Client Experience Manager – Wellness, Spa & Coaching Business
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Job Location:
Manila - Philippines
Monthly Salary:
PHP 52840 - 52840
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
This is a remote position.
Job Highlights:
- Contract type: Independent Contractor
- Schedule : ACST 9am to 6pm
Location: Darwin NT
Reports to: Owner & Wellness Coach
About the Role
Responsibilities
Executive & Administrative Support
- Manage the owners calendar appointments bookings and scheduling. email responses & templates.
- Handle inbox management across Google Workspace (email drive organization reminders).
- Prepare documents digital resources PDFs onboarding materials and client communication.
- Assist with general administration data entry online filing and organization of business systems.
- Support the creation and implementation of standard operating procedures.
- Research & fill out submissions to apply for financial grants to fund wellness programs and business growth and enter business awards for recognition.
- Help co- ordinate other online team members to complete tasks on time
- Deliver exceptional customer service via phone email and in-person communication.
- Assist with client bookings for spa treatments wellness sessions coaching appointments online product purchases
- Improve enquiry conversion - Identify gaps and drive solutions
o Discuss monthly reporting and sales booking performance insights from Phorest booking CRM system and DOTERRA sales and retention
- Support clients with follow-up care appointment reminders and nurturing sequences.
- Create a welcoming calm and professional experience for all spa and coaching clients.
- Help Implement and support clients with New spa membership & loyalty programs
- Assist with client education for doTERRA wellness lifestyle products
- Support customers through product recommendations (training provided).
- Help clients navigate EnrollPro including email education product guidance and follow-up pathways.
- Assist with wellness events workshops and online education sessions.
- Inviting clients to wellness seminars and events- using phorest email data base Social media facebook instagram and Eventbrite
- Assist in building out health coaching programs client resources and automation systems.
- Support content creation: emails newsletters client guides and social media scheduling.
- Help manage online platforms including booking systems Phorest CRM and educational portals.
- Help Create and organize DoTERRA list of online resources for the Marketing Training and personal development for Growth.
- Track financial progress and client retention & client progress program completion and engagement using CRM systems like DoTERRA online client portal. Phorest and Enrollpro client systems
- Manage Google Workspace (Drive Docs Sheets Calendar).
- Use scheduling and booking platforms. Phorest
- Utilize EnrollPro for customer funnels and education.
- Support simple graphic editing and templated marketing documents (e.g. Canva).
- Participate in improving business systems for efficiency and client experience.
Requirements
- Strong administrative or executive assistant background.
- Excellent communication and customer focus & service skills.
o Knowledge of automated email/SMS marketing
- High organization skills and ability to prioritize tasks.
- Familiarity with AI tools and automation
- Use Asana or Monday for team coordination
- Confident with technology email systems Google Workspace and CRM tools.
- Ability to work independently and manage confidential information discreetly.
Preferred (training available):
- Experience in wellness health beauty or integrative lifestyle industries.
- Interest in natural health essential oils or womens wellness.
- Experience using EnrollPro Phorest booking system Canva or similar tools.
- Knowledge of doTERRA products or willingness to learn.
Personal Attributes
We are looking for someone who is:
- Warm professional and client-focused.
- Calm under pressure with a solution-focused mindset.
- Passionate about wellness and personal development.
- Loyal supportive and excited to contribute to a growing business.
- Able to take initiative and anticipate needs before they arise.
What We Offer
- A nurturing supportive workplace in a beautiful spa environment.
- Training in doTERRA products wellness education and systems.
- Opportunities to grow into marketing wellness coaching support or management roles.
- Flexible hours and a role tailored to your strengths.
- The chance to positively impact womens health wellbeing and hormonal wellness.
Benefits
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate Hiring
- Steady Freelance Job
ZR29680JOB
Required Skills:
Requirements Strong administrative or executive assistant background. Excellent communication and customer focus & service skills. o Knowledge of automated email/SMS marketing High organization skills and ability to prioritize tasks. Familiarity with AI tools and automation Use Asana or Monday for team coordination Confident with technology email systems Google Workspace and CRM tools. Ability to work independently and manage confidential information discreetly. Preferred (training available): Experience in wellness health beauty or integrative lifestyle industries. Interest in natural health essential oils or womens wellness. Experience using EnrollPro Phorest booking system Canva or similar tools. Knowledge of doTERRA products or willingness to learn. Personal Attributes We are looking for someone who is: Warm professional and client-focused. Calm under pressure with a solution-focused mindset. Passionate about wellness and personal development. Loyal supportive and excited to contribute to a growing business. Able to take initiative and anticipate needs before they arise.
Company Industry
IT Services and IT Consulting
Key Skills
- Sales Experience
- Customer Service
- Hotel Experience
- Organizational skills
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- Front Desk
- Esthetic Laser Treatment
- Leadership Experience
