Customer Solutions Representative
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Customer Solutions Representative
Join a company where your problem-solving skills and customer focus make an impact.
My client is looking for a Customer Solutions Representative to help customers with product questions orders and technical support. Youll be the go-to resource for creating solutions building trust and supporting long-term relationships.
What youll do:
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Be the first point of contact for customers by phone email and chat.
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Handle orders returns billing and product inquiries.
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Recommend solutions and help design customer-specific thermal applications.
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Troubleshoot issues and partner with engineering and sales to improve service.
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Contribute to sales growth through upselling and strong customer support.
What we are looking for:
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2 years in customer service sales support or technical support.
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Strong communication skills and the ability to explain solutions clearly.
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Comfortable managing multiple priorities in a fast-paced environment.
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Interest in technical products training provided.
Why this role
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Be part of a collaborative supportive team.
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Gain technical training and career growth opportunities.
- Office-based with occasional travel to meet customers or attend events.
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
