Events Manager (12-Month Contract)
Events Manager (12-Month Contract)
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Job Description
What are we looking for
To successfully fill this role you should maintain the attitude behaviors skills and values that follow:
- Minimum 1 year of experience in a similar role with a proven track record
Positive attitude and effective written oral and interpersonal communication skills
Commitment and drive to delivering a high level of customer service
Excellent grooming standards
Strong leadership organizational and planning skills with a keen eye for detail and accuracy
Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Degree-level qualification in a relevant field would be advantageous
What will it be like to work at Hilton
Since being founded in 1919 Hilton Worldwide has been a leader in the hospitality industry. Today Hilton Worldwide remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
Hospitality - Were passionate about delivering exceptional guest experiences.
Integrity - We do the right thing all the time.
Leadership - Were leaders in our industry and in our communities.
Teamwork - Were team players in everything we do.
Ownership - Were the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes in our Team Members:
Living the Values
Quality
Productivity
Dependability
Customer Focus
Teamwork
Adaptability
What benefits will I receive
You will be offered a competitive benefits package. As a team member you will also become eligible to receive discounts products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.
ACCESSIBILITY
Hilton Hotels and Resorts are committed to providing equality of services and access to facilities for all our guests. For more information on this hotels Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at or callAODA.
EOE/AA/Disabled/Veterans
The Events Manager at Hilton Toronto provides support and direction to the Events Department having responsibility for ensuring the maximization of all Banquet revenue and maintaining high standards of service for our guests.
What will I be doing
Specifically you will be responsible for performing the following tasks to the highest standards:
Create and distribute all details of bookings in the form of BEO and other reports in a timely and organized fashion to appropriate departments to facilitate efficient planning purchasing and scheduling
- Ensure any missing details are addressed with the client before the event
Provide sales support for team members at closing of potential business
Liaise with other department team members to communicate information and ensure customer satisfaction and hotel profitability
Develop individual monthly production reports and monitor results
Inspect function rooms and welcome clients to ensure satisfaction and encourage repeat clientele.
Prepare and customize proposals to meeting clients needs and hotels guidelines of profitability.
Attend client set up and/or special events to ensure smooth running and introduce client to Banquets/Operations.
Track Events productivity report on a weekly basis
Analyze banquet revenues daily to ensure revenue goals are met
Conduct site inspections with clients showing rooms meeting space food and beverage and recreation facilities
Provide written and verbal communication to clients regarding the management of their account
Other duties as assigned by management
Required Experience:
Manager
Employment Type
Full-Time
