Sales Support

Madison - USA

Hourly Salary: USD 17 - 17

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Company Overview

SEA Wire and Cable is a growing dynamic organization offering diverse challenges to innovative professionals. We seek qualified individuals who possess the drive and vision required to be part of a success-oriented team.

SEA is a leading logistical supplier to the Military and Commercial Aerospace market. Founded in 1970 as a manufacturers rep SEA began to expand its focus into the stock and distribution of military wire and cable in the 1980s. Since then the company has continued to horizontally grow their product offering and improve their systems to provide customers with the high level of service they have come to expect from SEA for over 50 years.

SEA continues to operate as a family environment with a dedication to quality work.

General Summary

Provides administrative support to the sales department. Handles matters of a routine nature in providing sales support service.

Principal Duties and Responsibilities

Accept over-flow customer calls and address needs of call.
Assist in quotation generation to include sourcing of needed product.
Handle all administrative functions regarding the order process of writing orders customer confirmations filing and order follow up.
Assist in sales related issues of on time shipment rejections problem orders back orders and resolve incomplete orders.

Desirable Advanced Skills through Job Experience or Education:

Order Processing

Process spot buys (discreet orders) from customer Quick Pace.
Entering new and/or revised customer purchase orders.
Review min/max consignment/VMI inventory levels.
- Determine if inventory is in transit to fill to max.
- Issue additional material from SEA inventory to SEA customer owned inventory location.

Quotations

Issue quotations to customers for spot buy or future contract items (as necessary).
Source products as necessary to quote customer.

Inventory Management and Replenishment

Using item risk assessment historical usage as well as customer forecasts to strategically purchase and schedule inbound material to maintain desired inventory turns/safety stock.
Renegotiate prices if previous pricing has potentially expired.

Expedite/Status

Provide weekly feedback to customer on materials due to ship in next in next 3 months.
Adjust ship dates based upon customer pull in or push out.
Expedite or de-expedite inbound supplier materials based on customer requirement shifts.
Respond to daily urgent requirements or information needs regarding open orders or consigned inventory needs.

Quality

Respond to customer requests for RMAs documentation issues packaging issues revision information.
Follow up with SEA and customer quality teams regarding SCAR responses and acceptance.

Evaluation

Respond to monthly shipping and quality performance metrics.
- Item by item review of late shipments and the cause/fault.
- Item by item review of quality defects and the cause/fault.

Working closely with other departments and members of the management team including sales quality order processing purchasing shipping and receiving on a variety of customer and supplier issues that impact customer.

This role provides career path to Sales or other advanced responsibilities within the Company.

Job Specifications

Minimum high school education or equivalent.
Multitasking abilities.
Must be highly organized and able to work accurately and independently.
Demonstrates a positive attitude towards self and others.
Able to effectively interact with a variety of personnel at all organizational levels.
Possesses basic math skills.
Above average written and verbal communication skills.
Excellent keyboard skills including basic to intermediate Microsoft Excel and Words. Ability to quickly learn new computer system for sales quoting order entry.
Knowledge of Supply Chain Management DFAR Acquisition Management helpful.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to this job.

Are we right for each other Can you check off most of these

Enjoys being part of a team that has goals.

Can work in a team or independently.

Can be coached to reach high potential. Ability to train learn and grow.

Prides self on doing it right the first time.

Believes it is all in the details.

Is seeking a work family.

Values work-life balance.

Drives toward continual improvement of self and peers. Today can be my best day.

Benefits

All Full-Time SEA employees are eligible for the following company benefits:

Medical Dental Vision Long-Term Disability and Voluntary Life Insurances
100% employer paid Short-Term Disability Insurance and Basic Life
Wellness Program discounts
Healthcare FSA and Dependent Care FSA
401K with employer contribution match
7 Paid Annual Holidays
Paid Time-Off
Tuition Reimbursement
Employee referral incentives
Monthly employee and family events

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

It is the policy of SEA Wire and Cable Inc. to provide equal employment opportunity (EEO) in accordance with all applicable laws to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin disability genetic information sexual orientation veteran status or any other basis prohibited by applicable law.

Required Experience:

Junior IC

Company OverviewSEA Wire and Cable is a growing dynamic organization offering diverse challenges to innovative professionals. We seek qualified individuals who possess the drive and vision required to be part of a success-oriented team.SEA is a leading logistical supplier to the Military and Commerc...