DescriptionThe Solutions Navigation and Social Supports Supervisor plays a pivotal leadership role within Strathcona Countys Family & Community Services Department guiding the Solutions Navigation Home Help and Walk-In Support & Operations teams. Beyond day-to-day oversight this position also provides strategic leadership to several high-impact collaborative projects that strengthen community well-being.
As a key member of the supervisory team this role is responsible for strategic planning program oversight evaluation and continuous improvement across multiple service areas. This position also leverages extensive knowledge and expertise to inform and shape social policy driving innovative approaches that support residents and enhance community impact.
Key Responsibilities:
- Provide leadership and supervision across several program areas orchestrating a number of activities simultaneously establishing priorities and remaining vigilant for situations that may escalate and require intervening
- Actively work with interdepartmental and community organization contacts to develop implement evaluate and revise vetting programs (recreation transit subsidy rebate volunteer etc) partnership programs (with Library Food Bank seniors groups schools) protocols (Violence Trauma Suicide Prevention Family Violence etc) grant funded projects (Family Violence Pathways for Change etc) and interbranch collaborations (communications outcomes etc) this includes documenting planning decisions and significant updates to the work
- Actively participate within Community Safety and Well-being action tables (i.e. Food Security Affordable Housing Extreme Weather) and other community-wide initiatives
- Participate in Branch Leadership activities including setting branch priorities principles processes and guidelines that align with corporate and departmental directions and adhere to relevant legislations and regulations and departmental leadership that informs cross-branch and community-based initiatives as well as social policy
- Develop and maintain processes and systems for capturing program data case management and evaluation
Qualificationsand Skills:
- A university degree in social sciences from a recognized post-secondary institution registration with a regulatory body is highly desirable
- Minimum of 3 years-supervisory experience with proven leadership abilities and the ability to effectively manage change diversity and conflict
- Minimum of 4 years experience providing support to individuals and families in complex circumstances with multiple often complex issues with experience across a wide range of social sectors and issues
- Training in family violence mental health addictions suicide risk and safety planning is required
- Experience developing implementing and evaluating service delivery approaches projects and programs with experience in strategic planning process and protocol development is an asset
- Ability to forge strong relationships for collaborative teamwork with colleagues and with community stakeholders (government and non-government) is critical
- Proven ability to work in a fast-paced environment and rapidly transition between tasks while meeting deadlines and priorities
- Demonstrates leadership by articulating the program and department vision effectively motivates and guides others toward these goals can see both the big picture and operational perspectives
- Ability to independently think as well as the ability to make decisions and facilitate decision-making in others
- Ability to recognize safety for self and others in ambiguous situations based on professional judgement and experience
Conditions of Employment:
Who We Are:
Strathcona County is a specialized municipality located in the heart of vision is to become Canadas most livable community where our workplace culture and identity are supported by our people plan and values of integrity respect safety fairness and cooperation.
Why Join Strathcona County: (depending on position)
Competitive salary and comprehensive benefits package which includes:
Extended health and dental coverage
Health and wellness spending account
Life and disability insurance
Retirement and pension programs
Earned day off program
Employee and family assistance program
Commitment to employee development through internal and external training and development opportunities
Well-being programs and a safety culture focused on physical and psychological health in the workplace
This competition may be used to fill future vacancies for similar positions within the next 6 months.
Strathcona County is committed to an inclusive respectful and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.
We thank all applicants for their interest; however only those selected for an interview will be contacted.
Required Experience:
Manager
DescriptionThe Solutions Navigation and Social Supports Supervisor plays a pivotal leadership role within Strathcona Countys Family & Community Services Department guiding the Solutions Navigation Home Help and Walk-In Support & Operations teams. Beyond day-to-day oversight this position also provid...
DescriptionThe Solutions Navigation and Social Supports Supervisor plays a pivotal leadership role within Strathcona Countys Family & Community Services Department guiding the Solutions Navigation Home Help and Walk-In Support & Operations teams. Beyond day-to-day oversight this position also provides strategic leadership to several high-impact collaborative projects that strengthen community well-being.
As a key member of the supervisory team this role is responsible for strategic planning program oversight evaluation and continuous improvement across multiple service areas. This position also leverages extensive knowledge and expertise to inform and shape social policy driving innovative approaches that support residents and enhance community impact.
Key Responsibilities:
- Provide leadership and supervision across several program areas orchestrating a number of activities simultaneously establishing priorities and remaining vigilant for situations that may escalate and require intervening
- Actively work with interdepartmental and community organization contacts to develop implement evaluate and revise vetting programs (recreation transit subsidy rebate volunteer etc) partnership programs (with Library Food Bank seniors groups schools) protocols (Violence Trauma Suicide Prevention Family Violence etc) grant funded projects (Family Violence Pathways for Change etc) and interbranch collaborations (communications outcomes etc) this includes documenting planning decisions and significant updates to the work
- Actively participate within Community Safety and Well-being action tables (i.e. Food Security Affordable Housing Extreme Weather) and other community-wide initiatives
- Participate in Branch Leadership activities including setting branch priorities principles processes and guidelines that align with corporate and departmental directions and adhere to relevant legislations and regulations and departmental leadership that informs cross-branch and community-based initiatives as well as social policy
- Develop and maintain processes and systems for capturing program data case management and evaluation
Qualificationsand Skills:
- A university degree in social sciences from a recognized post-secondary institution registration with a regulatory body is highly desirable
- Minimum of 3 years-supervisory experience with proven leadership abilities and the ability to effectively manage change diversity and conflict
- Minimum of 4 years experience providing support to individuals and families in complex circumstances with multiple often complex issues with experience across a wide range of social sectors and issues
- Training in family violence mental health addictions suicide risk and safety planning is required
- Experience developing implementing and evaluating service delivery approaches projects and programs with experience in strategic planning process and protocol development is an asset
- Ability to forge strong relationships for collaborative teamwork with colleagues and with community stakeholders (government and non-government) is critical
- Proven ability to work in a fast-paced environment and rapidly transition between tasks while meeting deadlines and priorities
- Demonstrates leadership by articulating the program and department vision effectively motivates and guides others toward these goals can see both the big picture and operational perspectives
- Ability to independently think as well as the ability to make decisions and facilitate decision-making in others
- Ability to recognize safety for self and others in ambiguous situations based on professional judgement and experience
Conditions of Employment:
Who We Are:
Strathcona County is a specialized municipality located in the heart of vision is to become Canadas most livable community where our workplace culture and identity are supported by our people plan and values of integrity respect safety fairness and cooperation.
Why Join Strathcona County: (depending on position)
Competitive salary and comprehensive benefits package which includes:
Extended health and dental coverage
Health and wellness spending account
Life and disability insurance
Retirement and pension programs
Earned day off program
Employee and family assistance program
Commitment to employee development through internal and external training and development opportunities
Well-being programs and a safety culture focused on physical and psychological health in the workplace
This competition may be used to fill future vacancies for similar positions within the next 6 months.
Strathcona County is committed to an inclusive respectful and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.
We thank all applicants for their interest; however only those selected for an interview will be contacted.
Required Experience:
Manager
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