Senior Product Manager Claims Engine

About Us:

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice and patients accessing high-quality care. Powered by technology we are a three-sided marketplace that empowers providers augments insurance payors and serves patients. Following the mass increase in depression and anxiety the need for accessibility is more important than ever. To make our vision for mental healthcare a reality were building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021 weve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. Weve raised more than $178mm of funding from Sequoia Capital Transformation Capital TCV SignalFire and others.

The Opportunity:

If you or a loved one has ever tried to find an in-network therapist you may know how difficult it can benot only to find the right fit but also to navigate the complexities of health insurance coverage. We are hiring a member of our product team to design a game-changing billing system that redefines the insurance claims process at Grow.

This is an opportunity to build technology that modernizes the therapy experience alongside a stellar engineering team.

What Youll Be Doing:

• Own the product roadmap and strategy for our Claims Engine Team. Our goal is to build the most intelligent scalable and efficient claims platform in mental healthcare. This includes claims submission and reconciliation tooling automations APIs and related data models.
• Build an industry-leading bespoke revenue cycle systemfrom health insurance claims submission to claim adjudication and reconciliation.
• Identify opportunities to leverage AI/ML for intelligent collections at scale.
• Analyze gaps in the claims lifecycle infrastructure address data inaccuracies and inefficiencies and proactively uncover opportunities to improve collections efficiency.
• Collaborate closely with engineering revenue cycle and other product teams to ensure revenue cycle goals are met.
• Set best practices and shape the culture of product at Grow playing a key role in scaling our product organization.

Youll Be A Good Fit If:

• Product Experience: 5 years of product management experience including at least 2 years in healthcare product management. Experience with healthcare billing is a plus but not required.
• AI/ML Intuition: Experience with AI/ML is a plus but not required.
• Ruthless Prioritization: Ability to synthesize data experiments and strategic priorities to consistently prioritize the highest-impact features and the most effective path forward.
• Technical Expertise: Skilled in systems-level thinking SQL and understanding the data model implications of new features.
• User Empathy: Passionate about engaging with internal users understanding their unique challenges and using those insights to build products from first principles.
• Adaptability: Resourceful and resilient able to think on your feet overcome setbacks and inspire your teammates to do the same.
• Team Player: Naturally collaborative thriving on camaraderie and shared success and earning trust as a dependable partner and source of encouragement.

Role Details:

• Employment Type: Full-Time Exempt
• Base Compensation: The base compensation range for this position is
  Hybrid Commitment: $182000$212000 USD Annually
  Fully Remote Commitment: $152000$177000 USD Annually

This role can be hybrid (onsite from our NYC San Francisco or Seattle hub location three days per week: Tuesday Wednesday Thursday) or fully remote. Both arrangements include travel 23 times per year (e.g. company and department offsites).

The base compensation for this role will vary depending on several factors including relevant experience qualifications and the candidates working location.

Full Time Employee Benefits:

• Comprehensive Health Coverage: Medical dental and vision insurance plus life and disability coverage.
• Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
• Financial Wellness: 401(k) program and equity opportunities.
• Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals with tailored perks for both remote and in-office employees.
• Time Off to Recharge: Flexible PTO 12 paid holidays and a full winter break week.
• Wellness & Development: Annual stipends to put towards personal & professional growth.
• Mental & Physical Health Support: No-costaccess to therapy through the Grow platform weekly flexible hours for self-care (Mental Health Mornings/Afternoons) and memberships to leading wellness apps (such as One Medical Headspace and Talkspace).
• Extra Perks: Pet insurance discounts commuter benefits and global travel assistance.

Research shows that some groups hesitate to apply unless they meet every qualification. If youre excited about this role but dont check every box we encourage you to apply. At Grow we value diverse experiences transferable skills and the unique strengths each person brings.

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements.

Use of AI Tools: By submitting your application you acknowledge and consent to the use of automated tools as part of our recruitment process. Specifically we use a third-party AI toolGem to assist in theinitial screening of resumes. This tool analyzes resumes based on role-specific criteria provided by our recruiters to identify potentially strong matches for the role. Importantly no hiring decisions are made by the AI tool.All decisions about which candidates move forward are made by our human recruiting team after independent review.More information about Gems approach to compliance withCalifornia FEHA regulations on automated decision systemsandNew York Local Law 144can be found on the Gem compliance website.We are committed to transparency and fairness in our hiring practices. If you have questions about how our AI tools work or would like more information about how your application will be processed please contact us at . If you require an accommodation due to a disability or have concerns about the use of AI in the hiring process please also contact us. We are happy to provide assistance or offer an alternative method of participating in the recruitment process.