Onsite Coordinator-Client Site

Austin - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Vestis Uniforms and Workplace Supplies provides uniforms and related products to more than 400000 customers nationwide in virtually every industry. From designing and manufacturing to laundering and delivering Vestis works with local and national clients to create and maintain a total uniform solution that promotes teamwork and establishes a professional identity. Vestis operates from over 200 locations nationwide.

Learn more! Aramark Vestis - Who You Are

Responsibilities/Essential Functions:

The Onsite Coordinator position: 3rd shift: 930 pm - 530 am. Sunday - Thursday. Employed by Vestis but will work primarily at the customer location in Austin MN.

Establish and maintain relationships with customers providing consistent effective communication in a variety of settings and styles with customer service and retention in mind
Responsible for the accuracy and integrity of all account and delivery information
Receive and sign documents for laundry site deliveries by Service Provider divisions
Daily management of garments including stocking and managing garment racking
Coordinate physical inventory as necessary
Managing delivery system by breaking down totes on delivery dates marking totes with appropriate dates
Responsible for ensuring hampers are in designated locations by area and any soiled garments in correct hamper while avoiding mixing garments
Responsible for ensuring the Service provider driver picks up all soiled laundry hampers at all locations at the site
Provide weekly status updates to company contact including any issues relating to garments stocking orders garment rotation ruin/lost garments.
Monitor customer feedback and handle customer issues in a prompt and courteous manner with all issues should be handled within a timely manner (preferably within 24 hours)
Attend company weekly/monthly meetings with site management to discuss trends reports and forecasting future needs at customer location
Participate in conducting on-site employee training on how to use reusable garments and all internal customers that visit the manufacturing areas.

Knowledge/Skills/Abilities:

Excellent verbal and written communication skills a strong work ethic attention to detail interpersonal relationship-building skills organizational skills and problem-solving skills to effectively communicate and interact with all levels of the organization
Strong analytical problem-solving organizational skills and influencing and negotiation skills
Emphasis on customer interaction and a strong ability to problem-solve to final resolution
Must be capable of presenting ideas and programs as well as problem resolutions to all levels of staff and management with confidence
Excellent planning and organization skills with the ability to multi-task and have a sense of urgency for the immediate needs of the customer in a fast-paced environment;
Strong proficiency in Microsoft software including Microsoft Word Microsoft Excel Microsoft Outlook
Familiarity with GTS and barcode data systems

Working Environment/Safety Requirements/Physical Requirements:

Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location
Fast-paced environments sometimes require irregular and long hours.
Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product without assistance
Must be able to occasionally lift and maneuver 50 lbs
This position requires bending squatting climbing and reaching

Education: High school degree or equivalent

Required Experience:

Learn more! Aramark Vestis - Who You Are

Responsibilities/Essential Functions:

The Onsite Coordinator position: 3rd shift: 930 pm - 530 am. Sunday - Thursday. Employed by Vestis but will work primarily at the customer location in Austin MN.

Establish and maintain relationships with customers providing consistent effective communication in a variety of settings and styles with customer service and retention in mind
Responsible for the accuracy and integrity of all account and delivery information
Receive and sign documents for laundry site deliveries by Service Provider divisions
Daily management of garments including stocking and managing garment racking
Coordinate physical inventory as necessary
Managing delivery system by breaking down totes on delivery dates marking totes with appropriate dates
Responsible for ensuring hampers are in designated locations by area and any soiled garments in correct hamper while avoiding mixing garments
Responsible for ensuring the Service provider driver picks up all soiled laundry hampers at all locations at the site
Provide weekly status updates to company contact including any issues relating to garments stocking orders garment rotation ruin/lost garments.
Monitor customer feedback and handle customer issues in a prompt and courteous manner with all issues should be handled within a timely manner (preferably within 24 hours)
Attend company weekly/monthly meetings with site management to discuss trends reports and forecasting future needs at customer location
Participate in conducting on-site employee training on how to use reusable garments and all internal customers that visit the manufacturing areas.

Knowledge/Skills/Abilities:

Excellent verbal and written communication skills a strong work ethic attention to detail interpersonal relationship-building skills organizational skills and problem-solving skills to effectively communicate and interact with all levels of the organization
Strong analytical problem-solving organizational skills and influencing and negotiation skills
Emphasis on customer interaction and a strong ability to problem-solve to final resolution
Must be capable of presenting ideas and programs as well as problem resolutions to all levels of staff and management with confidence
Excellent planning and organization skills with the ability to multi-task and have a sense of urgency for the immediate needs of the customer in a fast-paced environment;
Strong proficiency in Microsoft software including Microsoft Word Microsoft Excel Microsoft Outlook
Familiarity with GTS and barcode data systems

Working Environment/Safety Requirements/Physical Requirements:

Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location
Fast-paced environments sometimes require irregular and long hours.
Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product without assistance
Must be able to occasionally lift and maneuver 50 lbs
This position requires bending squatting climbing and reaching

Education: High school degree or equivalent

Required Experience:

Key Skills

Experience Working With Students
Google Docs
Organizational skills
Classroom Experience
Data Collection
Materials Handling
Workers' Compensation Law
OSHA
Special Operations
Team Management
Experience with Children
Supervising Experience

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About Company

Vestis

North America’s trusted provider of rental uniforms and workplace supplies. From uniform delivery and laundering to restroom supplies, mats, first aid and beyond.

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