Help Desk Tech / Office Assistant
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Job Location:
Encino, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Los Angeles consulting company is seeking an Office Assistant / Mid-Level Help Desk Technician. This is a great opportunity to learn the computer consulting business from the ground up as an Office Assistant while also providing help desk assistance to our customer base.
On the Office Assistant side you will be routing technicians depositing checks answering phones reconciling accounts assist in the billing and following up with customers. On the help desk side you will be our first level technician assisting our customers on the phone with their technical problems. You will eventually handle more complex jobs in the field.
Skills Required:
Basic Windows AND Macintosh troubleshooting skills. Certifications a big plus.
Basic networking knowledge
Excellent communication skills as you will interface with our customer base on the phone.
Extremely Organized and Detail oriented.
Basic Quickbooks skills
Problem solving skills
Quick Study
You must have reliable transportation and be a US citizen (or have a green card.) This position is part-time but can easily transform to full-time with the right person. There is great advancement possibilities here in this unusual hybrid position.
Key Skills
- user account
- Active Directory
- Customer Service
- Information Technology
- desk support
- End user
- Project Management
- Phone Calls
- service levels agreement
- Desk Staff
- Ltil
- Procedures
- Setup
- hardware
- Technical Support
