Corporate Account Manager

About the Role:

CrowdStrike is seeking an Account Manager to be join the team and be responsible for ensuring that customers are thriving with our next generation endpoint technology. You will focus on high levels of adoption to ensure customer satisfaction as well as be drive all cross and upsell within your accounts. You will identify key customer MBOs to drive a roadmap milestones and creation of customer champions as a trusted advisor. The ideal candidate will have a strong track record of success consultative selling approach and hail from a SaaS or security company. You will need to be a great listener strong communicator as well as a curious and creative problem solver.

What Youll Do:

• Serve as the primary point of contact for clients while collaborating with Sales Customer Success and Product to ensure the existing customer base is receiving the value they expect from their implemented solutions.

• Achieve a quota of new sales growth within your select customer base each quarter.

• Be a customer advocate driving relationships with key customers and creating new champions.

• Identify whitespace in existing accounts and create value based presentations to promote upgrades and cross-sells.

• Consult with our existing customers to recommend additional solutions from the CrowdStrike portfolio.

• Devise and execute account strategies and plans to maximize customer success and account growth.

• Provide high touch customer service including escalation and coordination of support issues as needed.

• Deliver feedback to the Product Management team on new feature requests and product enhancements from your customer base.

What Youll Need:

• Track record of meeting or exceeding expectations in an individually focused quota carrying role.

• Technical aptitude and ability to learn new concepts quickly.

• Exceptional written and verbal communication skills.

• Must be a self-starter with the ability to work independently and also in a team environment.

• A curious nature with a desire to learn and a competitive spirit.

• High level of comfort handling client objections and negotiations.

• Excellent time management skills.

• Security or SaaS sales experience preferred.

ポジション概要

CrowdStrikeでは次世代エンドポイント技術を通じて顧客の満足度向上を担うアカウントマネージャーを募集しています担当案件におけるクロスセルアップセルの推進に加え高い導入率による顧客満足度の向上にも取り組んでいただきますまた顧客から信頼されるアドバイザーとして重要顧客のMBO管理目標を把握したうえでロードマップ作成やマイルストーン設定顧客先企業の支援者開拓を進めてくださいコンサルティング型営業が得意で確かな実績とSaaS企業またはセキュリティ企業での経験がある方や優れた傾聴力とコミュニケーション能力好奇心旺盛かつ創意に富んだ問題解決能力を発揮できる方を探しています

業務内容

本ポジションでは主に中堅中小規模の既存アカウントに対するハイタッチ営業をしてくださる方を募集しております

セキュリティを通してお客様の安全を守ることに対しての強い情熱やご経験をお持ちの方からのご応募をお待ちしております

• クラウドストライクのサービスを通して顧客の課題を解決する

• セールスメソッドMEDDICやSandlerなどを使用して担当顧客の組織体制意思決定者意思決定フローなどを把握し顧客にとって魅力的な提案を行う

• 担当顧客との対話を重ね彼らの事業拡大の支援につながるようなアカウント戦略/計画を立てて実行し自社の製品価値を最大限ご提供する

• 担当テリトリーにおける営業計画の立案と四半期ごとの新規売上成長のノルマの達成

• セールスエンジニアインサイドセールスパートナーセールスなど社内関係者と密に連携しビジネスチャンスを獲得する

• 正確なパイプライン管理とマネージャーへの定期的なレポーティング

• サイバーセキュリティのスペシャリストとして顧客の信頼できるアドバイザーとなる

• 常にマーケットや競合他社について調査し自社製品のソリューションとサービスの提案方法について模索する

必須要件

• 4年以上の法人向けハイタッチセールスの経験セキュリティまたはSaaS領域での営業経験

• 今までのキャリアの中で継続的に営業成績を達成してきた経験

• 技術的素養があり且つ貪欲に学ぶ姿勢を持ちその学びを自らの行動に反映できる方

• 複数の製品サービスを合わせた提案型ソリューション営業の経験

• 経営幹部やエンジニア層へ自信を持って提案でき顧客からの反対意見や交渉にも抵抗なく対応できる高度な応対スキルをお持ちの方

• 意思決定者や決裁者を見極め影響を与える質問やプレゼンを実施してきた経験

• チームメンバーと知識や経験を積極的に共有できる方オープンなコミュニケーションが取れる方

• 英語に抵抗がない方

• セキュリティまたはSaaS領域での営業経験があれば尚可

#LI-MN1

Benefits of Working at CrowdStrike:

• Remote-friendly and flexible work culture

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks geographic neighborhood groups and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race color creed ethnicity religion sex (including pregnancy or pregnancy-related medical conditions) sexual orientation gender identity marital or family status veteran status age national origin ancestry physical disability (including HIV and AIDS) mental disability medical condition genetic information membership or activity in a local human rights commission status with regard to public assistance or any other characteristic protected by law. We base all employment decisions--including recruitment selection training compensation benefits discipline promotions transfers lay-offs return from lay-off terminations and social/recreational programs--on valid job requirements.

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