Analyst, Billing (6 month contract)
Analyst, Billing (6 month contract)
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Job Description
Before you apply!
Softchoice prides itself on the development of its employees. It is our goal to ensure that this process is open positive and supports your career development plan. To move forward in the process your direct manager will need to complete a short survey to ensure that this role is aligned with your short and longterm career aspirations. Please speak with your managerbefore you applyso they know which position you are applying toand can endorse you appropriately.
Responsible for day-to-day administrative billing needs. Support AR function and customer billing needs by providing timely and accurate invoicing requests including credit rebills adjustments and ongoing account reconciliation and sales support. Ensure reliability and consistency in custom invoice creation relative to business practices. Ensure order entry processes have enough controls and flexibility to produce accurate and timely invoices to customers. Responsible for adhoc and system billing. Ensure smooth-end-to-end process of billing needs from system-generated credit/rebills and adjustments to internal manual billing requirements. Work with Manager Billing Operations and team to accurately track and flag issues around order entry processes ensuring enough controls and flexibility to produce accurate and timely invoices to our customers. Daily interactions with internal customers through telephone email office communicator messenger and on-site. Occasional interaction with external customers primarily via email.
What youll do:
- Analyze billing requests to ensure fit with company policies and procedures
- Complete billing requests system for internal customer requests including Sales AR and Credit
- Pull and suppress invoices manual invoices
- Consolidate invoices change bill to account address add pertinent information bill to match customer PO pre-invoicing indicate extended terms when provided by Credit Team currency exchange split invoicing and correct taxes based on credit or debit tax adjustment processed by tax team
- Credit rebill analysis and decision regarding possible adjustment
- Review and obtain approval of delivery adjustment
- Review obtain approval and request creation of price adjustment skus if needed to facilitate required product analysis to submit to stakeholders
- Review define and resolve issues for internal clients relating to billing
- Collaborate with peers and superiors including Supervisors Managers Branch Managers Outbound Sales District Managers Sales Operations Services and Billing to resolve issues
- Educate internal customers on policies and procedures to ensure customers are given accurate information
- Participate in conference calls with sales for customer enquiries and to ensure customer satisfaction with billing systems
- Identify and address areas of improvement on processes and procedures
- Participate in departmental adhoc projects where customer service or process issues arise
- Provide support and backup for tracking partner invoices for teaming
- Maintain all other adhoc billing requests
- Assist team members in billing operation functions
- Provide coverage when short staffed
- Provide coverage on month/quarter/year ends and holidays
What youll bring to the table:
- Post-secondary education in accounting or a related business curriculum obtained at community college or one or more professional designations
- Up to 3 years of working experience in billing
- Basic understanding of accounting principles
- Demonstrated ability to problem solve
- Demonstrated superior organizational skills
- Able to work independently with minimal managerial input
- Receptive detail oriented sensitivity when engaging in potential issues data input and data recording
- Consistent demonstration of initiative positive attitude professional mannerisms and commitment to personal team and company goals
- Very good knowledge of Excel essential
Inclusion & Equal opportunity employment:
We arean equal opportunity employer committed todiversity inclusion & belonging. Peopleseeking employment at Softchoice are considered without regard to any protected category including but not limited to race color religion national origin age sex marital status ancestry disability veteran status gender identity or sexual orientation.
Require an accommodation We are ready to help:
We areproud to provideinterview &employment accommodationduring the recruitment process. If you requireanyaccommodation to apply or interview for a position please reach out directly toWe are committed to work with you to best meet your needs.
Our commitment to your experience:
We arecommitted to the safety of all candidates and team members. With that in mind we have implemented virtual interviewing for everyone. We understand that you may need to interview with distractions around you(such as children or furry friends)and we will most likely be doing the same.
Required Experience:
IC
Employment Type
Contract
