ICT & AV Executive

Job Description:

Implementation of ICT Programmes:

• Manage Authority-initiated projects
• Co-ordinate HQ project roll-outs for Authorities
• Manage vendors and contracts for Authority initiated projects
• Provide progress updates to HOD (IT)
• Ensure that MOE policies guidelines and standards are adhered
• Prepare any relevant documentations and guidelines

Business Solution and Procurement of ICT Equipment & Services:

• Advise the HOD (ICT) on ICT solutions that meet the requirements of the Authorities technical specifications and market pricing
• Request for quotations
• Participate in the evaluation of products
• Provide professional inputs and make recommendations to HOD (ICT)

ICT Planning:

• Assist the HOD (ICT) in gathering the ICT needs of the Authority to work out the annual ICT work plan

Management of ICT Resources:

• Manage the ICT inventory
• Manage the replacement and condemnation of ICT equipment
• Be responsible and accountable for the loaning of ICT equipment to Authority staff
• Ensure complete and up to date documentation of all ICT resources for easy retrieval

ICT Briefings/Trainings:

• Organise and conduct briefings / training for Authority staff on ICT implementation
• Organise and conduct briefings / training for student ICT monitors
• Conduct trainings for students when needs arise

Working with other ICT Staff:

• Supervise and manage the tasks carried out by the Technology Assistant(s) in the Authority
• Coordinate and work with other 3rd party/ in-house ICT Trainer
• Any other ICT support staff in the Authority

Market Research:

• Proactively scan the market for technology trends and new technology tools that support Teaching & Learning
• Educate and update Authority staff
• Be a point of contact with MOE HQ for dissemination and coordination of ICT related matters for Authorities

Other areas within ICT AV Executive roles:

• Server Administration
• Website Updating
• Performing preventive and corrective maintenance
• AVA/ MRL Coordinators
• Handling Classification Data (e.g. Username & password students results)
• Data entry or scanning of students score sheets
• Cleaning of computer LAB or ICT equipment
• Organizing decorating photo/video shooting for Authority functions/events
• Assisting Authority staff to troubleshoot Authority-purchased ICT equipment
• Purchasing or obtaining quotations of computer accessories or ICT equipment for Authority
• Managing loan records and issuing of ICT equipment and accessories
• Managing results scanning system (printing of OAS updating software and programme)
• 1st level support on Knowledge Management System (Attendance Marking)
• Troubleshoot problems at kiosks
• Support for TV Messaging System in Authority
• put up e-notices

Support for Live Broadcast System (Xeno)

• Live feed for events held in Authority

Support for ICT related Outdoor learning journey

• mobile netbook
• Wi-Fi system

Computer Lab support

• on request by teachers (when IT trainer is not available)

Any other area that the Authority may call upon that is related to ICT and AV.

Job Requirements:

Diploma in ICT related area

Minimum 2 years of prior working experience in a Singapore Authority

Preferably with some administrative experience

Proficient in IT skills eg. Microsoft Office tools Dreamweaver Video and audio recording & editing and other ICT skills

Good communication and interpersonal skills

Good team player with a high level of initiative

Relevant experience in a school environment willbe preferred