Change Experience Specialist

EY US

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profile Job Location:

Sydney - Australia

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

At EY were all in to shape your future with confidence.

Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world.

Change Experience Specialist

The opportunity

We are seeking several highly motivated and experienced Change Experience Specialists at the Senior Consultant or Manager level to join our dynamic team.

The ideal candidate will play a crucial role in guiding designing and delivering our clients transitions and transformations ensuring that changes are implemented and adopted with confidence and proficiently. You will be responsible for leading design initiatives that prioritize the needs behaviors and experiences of users related to the changes identified. You will work closely with various stakeholders to develop and execute change experience strategies that minimize resistance and maximize engagement.

This is a hybrid position based in Naarm Melbourne or Warrang Sydney. Our roles can potentially be adjusted to work flexibly with reduced hours. Please speak with us about potential options.

Your key responsibilities

  • Collaborate with clients to assess their change needs and develop tailored change experience strategies and delivery plans.
  • Design and facilitate experiences workshops and communication plans to support change initiatives.
  • Conduct stakeholder analysis and develop engagement strategies to ensure buy-in and support for change.
  • Monitor and evaluate the effectiveness of change initiatives providing recommendations for continuous improvement and increased adoption.
  • Act as a trusted advisor to clients offering insights and best practices in change management.
  • Contribute to the development of proposals and tender responses
  • Support the growth of our team and investment in our practice by participating in team development activities.

Skills and attributes for success

Ideally youll have the skills and attributes below but dont worry if you dont tick all the boxes. Were interested in your aptitude attitude and willingness to learn.

  • Experience in a consulting change experience organizational development or a related role is highly desirable
  • Knowledge in developing and implementing change experience strategies and plans that align with organizational goals.
  • Familiarity in conducting change impact assessments to identify the impact of changes on employees and processes.
  • Ability to develop personas user journey maps and other design artifacts to communicate user insights and design concepts.
  • Demonstration in collaborating with project teams to integrate change experience activities into project plans.
  • Knowledge with a SuccessFactors change program would be desireable but is not essential.
  • Desirable but not essential; you are an Australian citizen with Baseline or above security clearance with the AustralianGovernment Vetting Agency or ability to receive a clearance

What we offer you

At EY well fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more.


Required Experience:

Unclear Seniority

At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.Change Experience SpecialistThe opportunityWe are seeking several highly m...
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Key Skills

  • Computer Science
  • user experience
  • User Interface
  • SME
  • CSS
  • Interaction Design
  • Windows
  • Android
  • Usability Studies
  • Visual Design
  • HTML
  • User Research
  • JavaScript
  • Web Services
  • Wireframes

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