Intake Coordinator/ Scheduler

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profile Job Location:

Silver Spring, MD - USA

profile Monthly Salary: Not Disclosed
Posted on: 09-09-2025
Vacancies: 1 Vacancy

Job Summary

About Us
Human Touch Home HealthCare has been a trusted name in home health for over 27 years. With multiple locations across Virginia Washington D.C. Maryland and Pennsylvania we offer flexible career opportunities from per diem to full-time. We specialize in both skilled and non-skilled care delivering compassionate high-quality service in the comfort of our patients homes.

At our Silver Spring office youll enjoy a supportive team-oriented culture where respect collaboration and balance are valued. This is an in-office position (no remote or hybrid).

Benefits

  • Competitive pay

  • Medical dental and vision insurance

  • Paid Vacation Sick Leave & Holidays

  • Employee Assistance Program (EAP)

  • Aflac supplemental insurance options

  • Direct Deposit & Mileage Reimbursement (where applicable)

  • 401(k) Retirement Plan

  • Paid in-service training & professional growth opportunities

  • Supportive family-oriented office culture

Position Summary

Were looking for an experienced Intake Coordinator/Scheduler to join our Silver Spring this vital role youll be the first point of contact for new patients and referral partnersmanaging referrals verifying insurance scheduling visits and coordinating care start dates to ensure a smooth compassionate intake experience.

Key Responsibilities

  • Process new patient referrals quickly and accurately

  • Verify insurance and obtain authorizations

  • Coordinate start-of-care dates and patient visits

  • Schedule clinicians/caregivers based on skills and availability

  • Adjust schedules for last-minute changes or urgent needs

  • Communicate clearly with patients families physicians and staff

  • Maintain accurate records in EMR and scheduling systems

Skills & Qualifications

  • 2 years of home health intake or scheduling experience preferred

  • Knowledge of Medicare/Medicaid insurance verification and authorizations

  • Strong organizational and time-management skills

  • Excellent customer service and communication abilities

  • Proficiency with EMR systems scheduling software and Microsoft Office

  • Team-oriented mindset and ability to thrive in a fast-paced office environment

Apply Today

Join us at Human Touch Home HealthCare in Silver Spring MD where your skills make a real difference every day. Were excited to welcome someone who shares our passion for excellence teamwork and heartfelt service.


Required Experience:

IC

About UsHuman Touch Home HealthCare has been a trusted name in home health for over 27 years. With multiple locations across Virginia Washington D.C. Maryland and Pennsylvania we offer flexible career opportunities from per diem to full-time. We specialize in both skilled and non-skilled care delive...
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Key Skills

  • Employee Orientation
  • Operational Risk Management
  • Primavera
  • Computer Skills
  • Primavera P6
  • Medical office experience
  • Medical Terminology
  • Schedule Management
  • Production Planning
  • Microsoft Project
  • Medical Scheduling
  • Phone Etiquette

About Company

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A trusted, CMS-certified home health agency with over two decades of experience providing comprehensive home care services for patients in DC, Maryland, Virginia, and Pennsylvania.

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