Customer Services & Revenue Protection Officer (Ref.: 250000NK)
Customer Services & Revenue Protection Officer (Ref.: 250000NK)
Posted on :
09-09-2025
Employer Active
1 Vacancy
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Job Description
Requirements
- Grade E / Level 2 / Attained or above in 5 subjects of HKCEE / HKDSE including English Language
- Good interpersonal and communication skills
Remarks
- Required to perform shift duties on irregular patterns of hours with an estimated average monthly income of HK$22700 (including the shift duty related allowance* laundry allowance 13th month pay and annual discretionary award)
- Reporting for duty during adverse weather will be eligible for related allowances
- The above position offers a Joining Bonus of HK$12000 subject to the terms and conditions of the relevant programme
*subject to actual shift duties performed
Applications
Responsibilities
- Conduct ticket inspections on railway premises
- Assist passengers and educate themon the proper use of station facilities and equipment as well as the ticketing systems
- Enforce MTR by-laws and take proper actions against ticket abusers or by-laws offenders
- Assist in incidents handling and passengers in need
- Support on crowd control set up MTR shuttle bus stops and information dissemination during service disruptions festivals or special events
- Perform duties related to Railway Safety Rules as required
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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