Project Coordinator, Maternity Coverï
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Project Coordinator Maternity Cover Job Advert
BTS have a fantastic opportunity to join our busy European Operations team for 12-month fixed term contract for maternity cover. This vacancy is based in London in our Hammersmith office.
The Company
BTS is a global professional services firm headquartered in Stockholm Sweden with some 1000 professionals in 34 offices located on six continents. We focus on the people side of strategy working with leaders at all levels to help them make better decisions convert those decisions to actions and deliver results.
We work in small teams to develop customised business simulations and other learning solutions and then we facilitate learning journeys directly with our clients in a setting that incorporates humour fun and competition. BTSers are expected to be team players leaders and entrepreneurs.
The Role
No two days are the same as we coordinate and deploy the logistics for our programs to regional and global clients! You will support the execution of these programs working with multiple stakeholders to ensure each client project is run successfully. Service is key and the Europe Operations team are at the heart of our client success management. A fun team dynamic and attitude to work supports us to be at our best whilst delivering the highest service and results to our clients. This role is critical in ensuring our world-class programs are delivered smoothly and effectively.
Hours are generally between 9.00am to 5.30pm (UK) Monday to Friday with some flexibility required due to global sessions.
Responsibilities
- Provide general logistical & administrative support to Client Delivery Teams globally. This will involve but not be limited to:
- Managing and maintaining program data across various platforms simultaneously to enable successful client engagements including but not limited to CVENT Gallup Miro Smartsheet Zoom MS Teams as well as our in-house digital systems
- Scheduling face- to- face and virtual workshops as well as individual and group coaching sessions
- Resourcing facilitators and coaches from both our internal pool of colleagues as well as our external facilitator network
- Uploading and launching new programmes via our in-house digital systems (Coach OS Momenta) and monitoring participant engagement
- Face- to- face workshop logistics including but not limited to shipping of IT ordering printed materials and maintaining and updating our digital deployment systems
- Supporting the finance department with the invoicing process including obtaining purchase orders and expenses validation
- Generate system reports for program activities and assist with metrics reporting
- Ensuring all client SLAs are met
- Work in close partnership with client and internal account teams to put forward recommendations for process improvement that could benefit client and team satisfaction
- Maintaining accurate data on the businesses ERP (Resource & Financial tracking) system and in line with Operations KPI targets
- Support general Office Management activities including office logistics culture & engagement activities coordination of supplies and meeting room/visitor management
Who we are looking for:
- Organised analytical and capable of working on multiple projects simultaneously with exceptional attention to detail
- Highly pro-active; always a step ahead and on top of tasks at hand whilst keeping an eye on the long-term goals of a project
- Strong communication able to relay instructions and decisions clearly both verbally and in writing
- To be able to demonstrate workload prioritization focus to tasks and personal time management
- A relationship builder capable of managing various internal and external stakeholders
- A creative thinker who looks for opportunities to improve existing processes with the client and team at front of mind
- Independent; a quick learner and comfortable taking on responsibility and testing new solutions and systems
- Digitally savvy ideally with experience using virtual meeting platforms (such as Zoom or Microsoft Teams)
- Experience in using Microsoft Office Suite is required (Outlook Excel Word & PowerPoint)
- A flexible attitude unphased by unexpected change and ambiguity and able to adapt to changing scenarios at pace
- A professional individual with a good sense of fun
Working Environment
Our UK Ops teams are in both London and Portsmouth. We may ask you to travel to either location for team days or events. We work within a hybrid arrangement with the expectation to spend of 60% of your working time (minimum 3 days) in your respective local office.
You will be asked to attend the office more frequently (up to 5 days) during the first 8 weeks to further your onboarding.
What we offer
In return we offer a people focused fun and supportive work environment opportunities for structured professional development and a range of other personal and financial benefits (a 25 days holiday and pension scheme)
Required Experience:
IC
Key Skills
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Visio
- Microsoft Powerpoint
- Microsoft Excel
- Project Management
- Sharepoint
- Project Management Software
- Microsoft Project
- Administrative Experience
- Project Coordination
About Company
BTS solves modern security and defense challenges through cutting edge technology and highly-skilled teams. From research labs in Maryland to combat zones across the globe, BTS develops innovative solutions and services that reinvent the battlespace.
