LOOKING FOR CANDIDATES WITHIN SOUTH AFRICA REGIONWe prioritize the processing of one active application at a time. If you have applied for multiple job openings within our organization we kindly request that you direct any update inquiries to the team responsible for handling your initial application.
Please note that only resumes submitted in English will be considered for review. Fully remote role Only for South Africa Candidates.
Position : SALES & OPERATIONS COORDINATOR
Work Hours : Must be available during CST hours
Timezone : CST
Pay Range : USD 1700 - 2500/per month (The final offer is at the clients discretion and will be based on the candidates skills and years of experience.)
Client Interview Process : possible multiple client interviews and assessment
Company Overview:
Waste management and dumpster rental industry
Duties and Responsibilities:
Inbound Sales & Customer Support- Answer all incoming calls and web inquiries own the first impression
- Convert leads into bookings through confident persuasive communication
- Handle customer complaints with professionalism and urgency
- Track all communication and job details accurately in internal systems
- Make follow-ups to ensure customer satisfaction
Order Entry & Scheduling- Input dumpster orders into dispatch software quickly and accurately
- Collaborate with dispatch to accommodate urgent or last-minute bookings
- Adjust routes and schedules based on operational needs
- Coordinate closely with drivers and field teams to maintain service flow
Accounts Receivable- Prepare and send invoices on a daily or weekly basis
- Track payments and follow up on overdue accounts
- Maintain AR records and assist with basic financial reporting
Accounts Payable- Enter vendor bills and reconcile discrepancies
- Coordinate payments and help maintain vendor relationships
Fleet & Maintenance Support- Track service logs registrations and preventative maintenance schedules
- Schedule repairs and inspections with drivers and vendors
- Maintain fuel logs mileage records and fleet data
Minimum Requirements:
- 3 years in an administrative operations or inside sales role
- Experience in logistics construction or service industries is a plus
- Proven ability to close inbound sales or upsell services
- Detail-oriented and organized under pressure
- Familiarity with QuickBooks CRM systems and dispatch software
- Strong communication and multitasking skills
- A proactive get it done mindset
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When applying for this position please complete the following:
1 - Video Introduction Submission
Record a short video (maximum 3 minutes) using Loom or Vimeo answering these questions:
- Tell us a bit about yourself.
- Describe your relevant experience for this position.
- Why would you be a great fit for this role
2 - Typing Test
- The passing score is a minimum typing speed of 40 words per minute (WPM).
- Before taking the final assessment on Somewheres typing test we highly recommend practicing with other online typing tests as you will have only one attempt for this application.
Please ensure both requirements are completed before submitting your application.
Required Experience:
IC