Senior Network Operations Engineer

• Advanced Support and Resolution: Provide expert-level support and lead the diagnosis/resolution of complex critical network and voice connectivity issues (routers switches firewalls APNs wireless) in alignment with SLAs.

• Configuration and Maintenance: Own the full lifecycle management of core network systems including configuration implementation upgrades patching and change management following ITIL best practices.

• Performance and Optimisation: Proactively monitor analyse and optimise performance in high-availability carrier-grade networks using advanced tools.

• Architecture and Strategy: Provide input to technical strategy market evolution and architecture oversight. Engage with clients and vendors to translate requirements into effective network solutions.

• Escalation and Leadership: Act as a senior escalation point provide mentorship to junior engineers and participate in an on-call rotation for critical incident response and service restoration.

• Compliance and Documentation: Ensure network operations adhere to regulatory compliance (ICASA POPIA etc.) and security best practices. Produce and maintain high-quality technical documentation and SOPs.

• Networking Expertise: Advanced proficiency in routing and switching protocols (BGP OSPF MPLS VLANs STP).

• Security Acumen: Strong expertise in network security principles including firewall design VPNs IDS/IPS and threat mitigation.

• Hands-on Experience: Proven experience with carrier-grade hardware (e.g. Cisco Juniper Fortinet) and troubleshooting complex multi-technology environments (IP voice cloud SD-WAN hybrid networks).

• Leadership and Communication: Demonstrated ability to lead projects mentor staff and translate technical solutions into clear business impact for stakeholders.

• Personal Attributes: Self-driven focused on continuous improvement exceptional problem analysis adaptability and attention to detail. Basic scripting skills are a plus.

• Qualifications (Advantageous)

  • CCNP (Cisco Certified Network Professional) or higher (CCIE preferred)

  • JNCIA / JNCIP (Juniper Networks Certified Internet Associate/Professional)

  • ITIL Foundation or equivalent

  • Additional certifications in security (CISSP Fortinet NSE) or cloud networking.

Benefits:

• Competitive salary based on experience (salary can potentially be more based on experience/skills)

IF you meet the above requirements and want to make a career-changing move apply today by emailing your CV to