Program: Membership
Department: Development
Reports to: Director Donor Engagement & Communications
Category: 100% Full-Time
FLSAStatus: Exempt
Probation: 180 Days
CENTERS MISSION: Building a world where LGBT people thrive as healthy equal and complete members of society.
DEPARTMENT SUMMARY: The Centers Development department is responsible for the fundraising to support the Centers many programs and services that are not financially supported by government grants. The department raises nearly $20 million through individual gifts private foundation grants and estate and legacy gifts as well as several fundraising events which include major events such as the Center Gala.
JOB SUMMARY: The Donor Engagement Associate will have primary responsibility for the Center Advocates giving programidentifying cultivating soliciting/upgrading and stewarding monthly donors. Additionally this position will develop and implement a comprehensive stewardship program for the Centers cultural arts initiatives and relaunch the young professionals donor group.
ESSENTIAL FUNCTIONS
Donor Cultivation & Stewardship
- Manage the identification cultivation solicitation and retention of Center Advocates donors ensuring timely follow-up and personalized engagement for a tiered portfolio of donors
- Build a scalable stewardship system that automates outreach for the majority of Center Advocates while maintaining high-touch engagement for top-tier donors
- Develop and execute strategies to increase the number of Center Advocates donors and inspire annual increases in giving levels
- Represent the Center at donor-related events and serve as a passionate advocate for the organizations mission
Program Development
- Design and launch a comprehensive donor stewardship program for the Centers cultural arts initiatives creating meaningful opportunities for donor engagement and recognition
- Relaunch the young professionals donor group developing programming events and communications to attract and retain emerging philanthropists
- Support all other donor cultivation and solicitation events such as house receptions site tours Cultural Arts performances volunteer activations community events and the annual Gala
- Collaborate with the Development team to identify and engage prospects for Center Advocates and other giving levels
Campaign & Marketing Support
- Support the Director of Donor Stewardship and Communications in building and executing direct mail and email fundraising campaigns
- Work with the Marketing & Communications team and Director of Donor Engagement and Communications on creating marketing content and materials for fundraising efforts related to Center Advocates Cultural Arts and young professionals group.
- Build fundraising emails in donor software for campaigns and other email fundraising opportunities as assigned
Data Management & Reporting
- Maintain accurate and up-to-date donor records in the CRM system tracking interactions gifts and stewardship activities
- Analyze donor data to identify trends evaluate the effectiveness of stewardship efforts and inform future strategies
- Manage analytical and statistical reports pertaining to membership acquisition revenue and expenses tracking the progress and cost-effectiveness of fundraising appeals
- Prepare regular reports on progress toward fundraising goals and key performance indicators
QUALIFICATIONS
- Experience working with the LGBTQ community and familiarity with issues of relevance to LGBTQ individuals
- A passion for the Centers work and its mission to make the world a better place for LGBTQ people
- Three years experience in development or donor relations or relevant experience in marketing sales etc.
- Strong communication and interpersonal skills with a high level of attention to detail
- Proven ability to work in a collaborative team environment
- Demonstrated ability to balance personal outreach and relationship building with innovative data-driven approaches to donor engagement
- Creativity strategic thinking and a passion for advancing the mission of the Los Angeles LGBT Center
- Available to work evenings and weekends as needed
- Proficiency with Microsoft Office suite Salesforce (or other CRM) email marketing and social media platforms
- Ability to lift up to 20 lbs.
- Access to reliable transportation
- Demonstrated ability to work effectively with people of diverse races ethnicities nationalities sexual orientations gender identities gender expression socio-economic backgrounds religions ages English-speaking abilities immigration status and physical abilities in a multicultural environment
The hiring range for this position in Los Angeles CA is $69000 - $76500 annually. The base pay actually offered will take into account internal equity and also may vary depending on the candidates experience. The full range of medical financial and/or other benefits may be provided as part of the compensation package dependent on the position offered.
The Los Angeles LGBT Center is an Equal Opportunity Employer and is committed to fostering diversity within its staff. Applications are encouraged from all persons regardless of their race color ancestry religious creed national origin sex sexual orientation gender identity gender expression medical/physical/mental condition pregnancy/childbirth and related medical condition age marital status or veteran status.
The Center has implemented a policy requiring all staff to be fully vaccinated against COVID-19 as a condition of employment subject to applicable federal state and local laws. For more information please contact