Solution Architect

Warsaw - Poland

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

CAPCO POLAND

Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry.

We also are:

Experts in banking and payments capital markets wealth and asset management
Focused on maintaining our nimble agile and entrepreneurial culture
Committed to growing our business and hiring the best talent to help us get there

As a Solution Architect youll design and deliver integration architectures that power voice and conversational AI across our digital insurance platforms. Youll work with contact center systems cloud-native and hybrid enterprise environments ensuring solutions are scalable secure and compliant with DORA/VAIT regulations.

Collaborating with architecture development and security teams youll drive pragmatic delivery in agile settingsenabling intelligent automation and modernizing contact center capabilities.

THINGS YOU WILL DO

Designing and delivering integration architecture that connects bots (chat/voice) to insurance services like claims underwriting and policy servicing
Leading the technical definition and documentation of architecture solutions and security countermeasures in coordination with internal frameworks
Building integration layers across on-premise systems and AWS-based cloud services using APIs message buses and serverless technologies
Ensuring all architecture meets regulatory and compliance standards specifically DORA and VAIT
Collaborating with telephony and contact center teams to design solutions for call routing voice flows and hybrid voice/chat environments
Documenting solutions including architecture decisions risks tech debt and requirements
Using ArchiMate to create models as part of your architecture documentation
Engaging in cross-functional delivery across product engineering operations and vendor teams
Supporting development teams by explaining architectural designs and providing reference implementations or technical spikes when needed
Driving architectural consistency and integration quality across large-scale digital transformation projects

SKILLS & EXPERIENCES YOU NEED TO GET THE JOB DONE

Min. 6 years experience in software architecture and enterprise system integration
Proven delivery of solutions in large-scale cross-functional IT projects ideally in regulated environments (insurance banking etc.)
Hands-on experience with cloud-native architectures especially AWS (Lambda API Gateway S3 Step Functions etc.)
Strong understanding of web application integration RESTful APIs and event-driven architecture
Working knowledge of DevOps practices containerization and orchestration
Good understanding of contact center systems and telephony infrastructurecall flows SIP IVR logic etc.
Experience in modelling documenting and maintaining living documentation in Confluence or similar tools
Solid communication and stakeholder engagement skills ability to explain architecture to developers and non-technical stakeholders and preparation to present review boards to enterprise architecture
Comfortable navigating ambiguity and making decisions in enterprise-scale matrixed environments
Familiarity with GenAI/chatbot platforms (Cognigy Dialogflow Azure Bot Service etc.) is a plus

WHY WORTH JOINING US

Employment contract and/or Business to Business as you prefer
Possibility to work remotely
Speaking English on daily basis mainly in contact with foreign stakeholders and peers
Multiple employee benefits packages (MyBenefit Cafeteria private medical care life-insurance)
Access to 3.000 Business Courses Platform (Udemy)
Access to required IT equipment
Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
Being part of the core squad focused on the growth of the Polish business unit
A flat non-hierarchical structure that will enable you to work with senior partners and directly with clients
A work culture focused on innovation and creating lasting value for our clients and employees

ONLINE RECRUITMENT PROCESS STEPS

Screening call with the Recruiter
Home assignment if required
Technical/Competencies interview with Capco Hiring Manager
Clients interview
Feedback/Offer

CAPCO POLANDCapco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry.We also are:Experts in banking and payments capital marke...