Quality Analyst (Client-Facing, BA + QA) (Offshore - India)

Location:Offshore(Remote)

CandidatesshouldbelocatedinHyderabadTelanganaAndhraPradesh

Quality Analyst (Client-Facing BA QA)

Offshore Remote India

• 100% Remote Must be able to work second shift (India time) to overlap with U.S. business hours

• Full-Time 3-month probation period

• Work with a U.S.-based technology consulting firm serving industries such as Oil & Gas Life Science and Food & Beverage

About Smartbridge

Smartbridge simplifies business transformation by delivering innovative solutions across App Development Automation Data & Analytics and Modernization. As a trusted partner with Microsoft Salesforce and UiPath we enable our clients in industries such as Energy Life Sciences and Food & Beverage to achieve measurable impact.

As a Quality Analyst you will play a critical role in ensuring the quality and reliability of our web mobile and enterprise applications focusing on system integrations APIs and end-to-end workflows.

Position Summary

Were hiring a client-facing Quality Analyst with strong business analysis skills. Youll translate business goals into clear testable requirements design risk-based test strategies that prioritize customer value and validate End to End flows across multiple solutions. Youre comfortable with stakeholders and apply business acumen to make testing more effective.

Key Responsibilities

Business-Facing Analysis & Delivery

• Assist with discovery; capture epics user stories and acceptance criteria.

• Build process flows and field/API mappings (JSON) that tie tests to business outcomes.

• Define scope priorities and success metrics; provide clear status reports and demos/playbacks.

• Plan and facilitate UAT (scripts execution acceptance sign-off); manage change requests.

Quality Assurance

• Define risk-based test plans (functional integration regression UAT) focused on high-value paths.

• Perform API testing with Postman; validate JSON/XML auth headers status codes and schemas.

• Execute UI testing for web and mobile; log defects with repro steps impact severity/priority.

• Validate data with SQL (joins filters aggregates)

• Maintain traceability (requirements test cases defects release notes).

Collaboration & Communication

• Work with developers architects BAs and PMs.

• Communicate status and risks clearly to client stakeholders and internal leadership.

• Contribute to Agile ceremonies (grooming planning reviews retrospectives).

Skills Needed

• 4 years combined BA QA experience on web or mobile projects.

• Postman for API testing and strong knowledge of JSON/XML validation.

• Experience with one or more automation frameworks

• Familiarity Core applications native iOS/Android app testing and Salesforce QA.

• SQL querying skills for backend validation.

• Scripting experience with Python JavaScript or C# for automation is a plus.

Soft Skills

• Strong analytical and problem-solving ability.

• Clear effective communication with global teams.

• Ability to adapt quickly across technologies and industries.

• Highly organized with the ability to manage multiple priorities.

• Self-driven and proactive in quality ownership.

Education

• Bachelors degree in Computer Science Information Systems or related field preferred.

Recruitment Process & Technical Testing:

• 45-60 minute TestGorilla assessment including:

• Intro Video Section Candidate introduction & motivation.

• Analytical & Problem-Solving Skills Scenario-based questions.

• Technical Test Covering SQL