Client Growth Strategist
Client Growth Strategist
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$ 60000 - 80000
1 Vacancy
Job Description
Client Growth Strategist Orlando FL
Are you a relationship builder with a knack for turning happy clients into loyal champions and referrers WeCare tlc a woman-owned company mission driven healthcare company is looking for a Client Growth Strategist (CGS) to drive strategic client growth expand service adoption and turn customer love into lasting partnerships. This is a unique opportunity to shape business development for an industry disruptor in employer-sponsored advanced primary care.
What Youll Do:
- Own the Customer Ladder move clients from users champions referrers
- Lead strategic Quarterly Business Reviews (QBRs) with impact-driven insights
- Identify white space opportunities and recommend service expansions
- Launch and manage our Gold Partner client tier model
- Train and empower clients to become active referrers
What Success Looks Like:
- 30% increase in multi-service adoption
- 25% reduction in time-to-upgrade
- 2 client referrals per quarter
- 60% of clients become raving fans by year-end
What You Bring:
- Bachelors degree in related field
- 35 years in client success account strategy or growth roles
- Strong communication presentation and relationship-building skills
- Ability to uncover opportunities and lead high-impact client conversations
- Experience with referral programs or partner enablement is a plus
Why Join Us
- WeCare tlc is celebrating our 20th year as the longest-standing company in our space.
- Youll be part of a mission-driven innovative team that challenges the status quo in healthcare.
- Growth opportunity as we expand our Client Services function.
- Competitive salary benefits.
- Competitive compensation
- Rewarding work in a collaborative team environment
- Medical dental and vision insurance
- Life and disability insurance
- Accident Legal ID Theft and Pet insurance
- 401(k) Plan with company match
- Generous PTO
Ready to turn great clients into our greatest advocates
Apply now and help shape the future of client growth tlc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.
Background checks and pre-employment drug screening required.
Employment Type
Full-Time
