Client Growth Strategist - Client Relations

Wecare Tlc, Llc

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profile Job Location:

Altamonte Springs, FL - USA

profile Yearly Salary: $ 60000 - 80000
Posted on: 30+ days ago
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

Client Growth Strategist Orlando FL

Are you a relationship builder with a knack for turning happy clients into loyal champions and referrers WeCare tlc a woman-owned company mission driven healthcare company is looking for a Client Growth Strategist (CGS) to drive strategic client growth expand service adoption and turn customer love into lasting partnerships. This is a unique opportunity to shape business development for an industry disruptor in employer-sponsored advanced primary care.

What Youll Do:

  • Own the Customer Ladder move clients from users champions referrers
  • Lead strategic Quarterly Business Reviews (QBRs) with impact-driven insights
  • Identify white space opportunities and recommend service expansions
  • Launch and manage our Gold Partner client tier model
  • Train and empower clients to become active referrers

What Success Looks Like:

  • 30% increase in multi-service adoption
  • 25% reduction in time-to-upgrade
  • 2 client referrals per quarter
  • 60% of clients become raving fans by year-end

What You Bring:

  • Bachelors degree in related field
  • 35 years in client success account strategy or growth roles
  • Strong communication presentation and relationship-building skills
  • Ability to uncover opportunities and lead high-impact client conversations
  • Experience with referral programs or partner enablement is a plus

Why Join Us

  • WeCare tlc is celebrating our 20th year as the longest-standing company in our space.
  • Youll be part of a mission-driven innovative team that challenges the status quo in healthcare.
  • Growth opportunity as we expand our Client Services function.
  • Competitive salary benefits.
    • Competitive compensation
    • Rewarding work in a collaborative team environment
    • Medical dental and vision insurance
    • Life and disability insurance
    • Accident Legal ID Theft and Pet insurance
    • 401(k) Plan with company match
    • Generous PTO

Ready to turn great clients into our greatest advocates

Apply now and help shape the future of client growth tlc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.

Background checks and pre-employment drug screening required.

Client Growth Strategist Orlando FLAre you a relationship builder with a knack for turning happy clients into loyal champions and referrers WeCare tlc a woman-owned company mission driven healthcare company is looking for a Client Growth Strategist (CGS) to drive strategic client growth expand serv...
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Key Skills

  • Customer Service
  • Client Expectations
  • Client Requirements
  • Client Support
  • Action Plans
  • Issue Resolution
  • Account Management
  • Client Relationships
  • Service Delivery
  • Client Service
  • Client Satisfaction
  • Client Management
  • Procedures
  • Service Level Agreements
  • New Clients

About Company

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WeCare tlc is changing the way healthcare is delivered with its onsite and near-site primary care employer-sponsored health clinics. Click here!

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