Manager - Training, NMIPL
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Job Location:
Monthly Salary:
Posted on:
07-09-2025
Vacancies:
1 Vacancy
Job Summary
EXPECTED END RESULTS
MAJOR ACTIVITIES
Meeting Q-VOC AS Objective
- Make strategy for Q-VOC Sales & AS KPI achievement
- Plan actions based on the strategy
- Get the actions implemented through stake holders
- Review the effectiveness of actions
Customer complaint Management
- Capture the customer VOC through various sources like CEC Email letters SM
- Analyse the complaints & do the root cause analysis
- Plan strategy to reduce complaints through proactive actions & improve customer satisfaction
- Create visibility on VOC
CEC Management
- Manage & periodic review of CEC process and PDCA with CEC Team.
- Launch Customer feedback survey for CEC.
MIS
- Prepare MIS for CQ.
- Co-ordinate with region team for various activities related to CQ
Required Experience:
Manager
Key Skills
- Car Driving
- Apache
- Import
- Back Office Operations
- Accident Investigation
About Company
The company traces its name to the Nissan zaibatsu, now called Nissan Group. ... In 2014, Nissan was the largest car manufacturer in North America. Nissan is the world's largest electric vehicle (EV) manufacturer, with global sales of more than 320,000 all-electric vehicles as of Apri ... View more
