Associate - Students & Grads Programs Operations

Capital Ones Students and Grads team is at the forefront of developing future leaders. This role supports the Students & Grads Program portfolio which builds Capital Ones pipeline of top talent by delivering a program that fuel business imperatives and impact while developing outstanding associates at the start of their careers. We are a passionate and entrepreneurial team that embraces bold ideas fosters collaboration challenges the status quo and inspires personal growth along the way. If you are excited about helping others learn and building engaging experiences you may be a fit for our team!

We are looking for an exceptional associate to own the planning and logistics of our signature events along with the engagement strategy for the Students and Grads Programs. The ideal candidate will have strong planning organization and communication skills in addition to meticulous attention to detail.

Summary of Responsibilities:

• Partner with key program stakeholders to help execute signature Students & Grads Program Events (Experience Weeks Onboarding Graduation) supporting event and logistics support services (fun events catering swag hotel room blocks etc.) in accordance with Capital Ones support process standards and systems

• Own program budgets which includes tracking forecasting and auditing information on a cadenced basis

• Handle escalated issues acting as a contact for associates requiring higher level of expertise in order to resolve issues quickly

• Help management identify and implement process improvements that enhance the associate experience and/or operational efficiency

• Ensure compliance to policies and procedures through monitoring and coaching

• Develop and execute strategies aimed at promoting the Capital One brand and developing a targeted candidate pipeline of university students

• Develop and coordinate ongoing campus hire and internship trainings and communications

• Manage program communications including drafting and editing information to be distributed through Team calendar Google Site mailbox newsletter and Slack

• Engage with senior leaders across the company to ensure consistently positive experience for the programs associates and interns

• Build and own relationships with internal clients stakeholders and external vendors

• Maintain upkeep of Google Drives and Google Sites spaces including deckware rosters and access

• Ability to quickly and effectively adapt to change

• Proven problem solving analytical and decision-making skills

• Ability to embrace new systems and process enhancements

• Willingness to work flexible hours due to varying needs within the program

• High degree of professionalism and integrity when interacting with all customer contacts

Basic Qualifications:

• Associates degree or military experience

• At least 1 year of experience working in Event and Logistics Management or Human Resources or a combination of both

Preferred Qualifications:

• Bachelors degree

• At least 2 years of experience in Event Management Recruiting Human Resources Marketing or a combination

• At least 1 year of experience with Project Management

• Experience working at a technology company

• Experience interpreting metrics and trends

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).